AVweb's newest "FBO of the Week" is Gill Aviation at David Wayne Hooks Memorial Airport (KDWH) in Houston, Texas.
AVweb reader J.C. Hyde visit there recently and experienced their first-rate service first hand:
Flew into Houston last week. I had arranged for a rental car to be available upon our arrival. What I hadn't planned for was the lost of my primary vacuum pump. When we arrived, [the] rental car was ready; when I asked about fixing the vacuum, the FBO instantly put me into contact with Rite-Way Aviation, whose owner, John Davis, met me at the aircraft. We hadn't even finished unloading before he was hooking the aircraft up to his tug, ready to tow it to their maintenance facility. [He got it] fixed that day and ready for departure. Between Gill Aviation and Rite-Way Aviation, a two-day planned stop did not end up in a long downtime waiting for repairs. And even the cookies were great!