FBO of the Week: Rectrix Aerodrome (Hyannis, Mass.)
AVweb's "FBO of the Week" ribbon goes to Rectrix Aviation & Aerodrome at Cape Cod/Southeast Massachusetts Barnstable Municipal Airport (HYA) in Hyannis, Massachusetts.
AVweb reader Vicente Collazo-Davila told us how Rectrix came to his rescue recently:
On preparing for an early evening departure, I was unable to turnover the right engine on my Navajo. The FBO tried to locate a mechanic at that late hour, but were unable to do so. They then offered to tow my airplane into their hangar at no cost to avoid frost and to provide a warm environment in the event that I was able to find a mecchanic. They went out of their way to make sure that I and my passengers were taken care of. This was no isolated event: I fly up there every 7 to 8 weeks, and the service is always outstanding. Jim the GM does an outstanding job of hiring and training the best personnel. From the linesmen to the ladies working behind the counter they are without exception totally dedicated to giving unparalleled customer service.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!