FBO of the Week: Sterling Aviation (KCCR, Concord, CA)
AVweb's "FBO of the Week" ribbon goes to Sterling Aviation at Buchanan Field (KCCR) in Concord, California.
AVweb reader Sid Tolchin had a great visit at Sterling recently:
After landing and checking in at the FBO, we noted our rental car (from a major agency) had not been delivered. No questions asked, Justin had the crew van available immediately at no cost, helped us get another rental when we asked, and made certain we were settled and comfortable. After all of this, no tie-down fee and nothing but friendship from all there — especially noteworthy on a holiday weekend. Previously, their service department had serviced a brake hydraulic leak on one of our aircraft — again, at no charge. Just their smiles made it all worthwhile. The only glitch was a thoughtless CAP who started up his engine full-throttle and blew away all of our covers and hats. He was chastised by the horrified FBO attendants and learned a lesson!
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!