AVweb's latest "FBO of the Week" ribbon goes to Wright Brothers Aviation at Mitchell Municipal Airport (KMHE) in Mitchell, South Dakota.
A few weeks back, AVweb reader Dr. Steve P. Schoettle knocked us out with his story of WBA's outstanding devotion to service:
Service above and beyond the call of duty! On October 27, after a successful week of pheasant hunting in South Dakota, I prepared to depart back home to Arkansas in my Cherokee Six. To my dismay, N720JB would not crank! Quickly, the line personnel came to my assistance with battery boosts, etc. After no success, Roger the mechanic stepped in. Even on his weekend off, he spent the next six hours diagnosing my failed starter and trying to get it working. After exhausting all possibilities, and unable to find a new starter in the area on a Saturday, he contacted a local plane owner, who graciously "loaned" me the starter from his plane! Roger took that starter and placed it on my plane, even coming in early Sunday morning to finish up and get me in the air The starter has since been replaced and the "borrowed" one returned to the other plane.
Terri and Todd have always run a wonderfully friendly and efficient FBO, but this was truly amazing service. My hat is off to the entire staff!