The GAO Takes A Look At The FAA

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ATC System Management Critiqued...

The FAA has made some progress in improving the computer systems and software that Air Traffic Control relies on, the federal Government Accountability Office (GAO) said in a report released this week. But some areas still need improvement. The GAO said it found that projects now underway were, in general, technically strong but weak in management and fiscal oversight. The report recommends that the FAA create a plan for "implementing and overseeing process-improvement initiatives." Without a strong commitment to improve, the report concludes, the FAA will continue to suffer from cost overruns, schedule delays, and performance shortfalls. A second report, also released this week, focused on information technology and reached similar conclusions.