P&WC Expands Rapid Response Network
Pratt & Whitney Canada last month announced it is expanding its U.S.-based network of rapid response Mobile Repair Teams (MRTs) "to provide faster support to its engine customers." According to the company, five additional teams will be strategically located throughout the country to minimize any downtime, regardless of an operator's location. Each of the company's MRTs is composed of two specialists who are trained and equipped to perform 24/7 on-site work on P&WC powerplants, including the PW300, PW500, JT15D and PT6 engine series. Each team's capabilities include performing hot section inspections on the company's PW500, JT15D and PT6 engine families.
"With this expanded network, our engine customers will be assured of even faster response times to their maintenance needs," says Benoît Brossoit, vice president, Service Centres, P&WC. "We will now be in a better position than ever to dispatch a MRT within hours of a call to undertake required maintenance. Two new MRT teams have already been established in Chicago, Ill., and Charlotte, N.C. Additional teams will be in White Plains, N.Y., and Little Rock, Ark., plus Phoenix, Ariz., by the second quarter of 2006.