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November 20, 2008

How Not to Win Friends for Biz Aviation

By Paul Bertorelli

Here's a suggestion that someone at Ford should have made to CEO Alan Mulally before he took his trip to Washington yesterday.

"Gee boss, I've been thinking. It might not be a bad idea, seeing as how we're asking the government for a $25 billion bailout, if we didn't take the corporate jet to Washington, or maybe catch a ride with Rick Wagoner instead."

Of course that didn't happen and all three of Detroit's auto CEOs got roundly roasted in the press for having the tin-eared, clueless temerity to fly their corporate jets to the capitol to ask for government handouts. Business aviation caught some collateral damage and must now attempt to defend the indefensible, which is that corporate airplanes, for all their value as time-leveraging-production-enhancing business tools, are also subject to profound misuse.

And the misuse here has almost entirely to do with appearances. But in a world where taxpayers are being asked to pay for corporate management incompetence, appearances do matter. My guess is that in the rarified world of the high-power CEO where Mulally lives, having the jet on call insulates him from having the slightest inkling of what the outside world thinks of how business aircraft are used.

The standard boilerplate to explain away business aircraft costs is that they leverage the expensive CEO's time to make him more productive and, theoretically, the company more profitable. There's also a security consideration. In the world of aviation, we accept this because it's largely true. Business aircraft usually more than pay for themselves.

Putting a quick pencil to the numbers, Mulally's hourly pay is about $2000—base rate and bonuses, not including stock options. The Wall Street Journal reports a $2 million base salary, plus $4 million in bonuses and another $11 million in stock options. It also said he earned $22 million in 2007. I calculated his hourly based on 60 hours a week which, if I were a Ford stockholder, I'd damn sure expect him to be working. If you use the higher figure, his pay is $7000 an hour. But who's counting?

So in this case, trying to sell the taxpaying public on the aircraft-as-efficient-business-tool actually does the biz aviation industry more damage than it does good. If even I don't buy it, how can we expect the average newspaper reader or television viewer to sign on? In this case, someone at Ford, GM or Chrysler should have picked up on this, if for no other reason than self-survival before an angry Congress. But, of course, the Big 3 really are the gang who couldn't shoot straight. Profound management stupidity got them into the situation of having to ask for a government dole, so it's probably too much to expect them to be sensitive to the sort of PR nightmare a first-year intern at Burson-Marsteller could see coming a mile away.

Just to tie this mess up with a nice red bow, I thought Mulally's response to one question was especially tone deaf. Chrysler's Robert Nardelli at least offered to work for $1 a year while his company tries to right itself. Chrysler is now privately held, so it's anybody's guess if he'll actually do this—but the thought is at least nice. He maybe gets the PR. When Mulally was asked if he would reduce his pay to a buck, his reply was a classic. "I think I'm OK where I am." Well, at $6 mill per, I guess so.

Further tarnishing the glitter of legitimate business jets is the notion of excess luxury. You can see the need for phones, faxes and internet access and even a sleeper couch. If the caterers bring cracked lobster, well fine. These are productivity tools, after all. But do they really need the gold-plated fixtures in the lavs and chilled water dispensers? Call this believer in biz aviation a skeptic.

General aviation's headwinds are strong enough without numbskulls like these guys, as one congressman put it, showing up in the soup line dressed in high hats. Next time, Mr. Mulally, how 'bout plane pooling it?


Comments

Heres my question...for the money these people get paid...shouldnt these CEOs have a certain amount of common sense? If you are running a corporation..shouldnt you be intelligent? Now I do know that these people dont actually own the jets...they lease them...but still! Wouldnt it seem like a good idea to just charter a king air, instead of three CEOs using 3 bizjets, or for all of them to use just one jet? I think common sense should be a prerequisite for a multimillion dollar job but thats just me!

posted by robert hasiak on November 22, 2008   (report abuse)

Definition of "common sense": What I think you should have done after you did something dumb.

posted by Adam Hunt on November 22, 2008   (report abuse)

At those salary levels, let them charter aircraft out of their own pockets. The so-called "productivity" argument is specious when you consider that the costs are astronomical, especially when you consider that high paid airline execs fly commercial.

It's an elitist perk, not a business necessity.

posted by Harry Alger on November 23, 2008   (report abuse)

These guys didnt think anything of flying to the hearings in the company equipment. They were going there to save company jobs, especially their own. They fly to their weekend homes in Nantucket in the summer, and to other islands in the winter. Bring their kids to summer camp in Maine and pickup the rest of the family for the holidays. This trip was legitimately for work! They wouldnt have thought twice about it.

posted by Kenneth Langlois on November 24, 2008   (report abuse)

As you stated, these CEO's are in a rarified atmosphere where they feel they deserve all the perks they can think of..You know,"The company can afford it, so why not take advantage of it?" type of mentality.

posted by Elias Vujovich on November 24, 2008   (report abuse)

So show me the economic facts that prove the use of these aircraft, for any purposes, saves the business money.

posted by steve egolf on November 24, 2008   (report abuse)

Most folks realize the bizjet story is just a symptom of the real problem - outrageous arrogance in Detroit corner offices. Unfortunately for GA it is a symptom that the average taxpayer can understand. For my entire life time, Detroit car companies have built cars with "Planned Obsolescence" to pad their bank accounts at the expense of their customers. They have been driven by marketing "Sizzle" rather than solid products. Now they must pay the price. I hope we all can live with the superior cars made in "Detroit South" because I feel that is the only kind the future holds.

posted by Paul Mulwitz on November 24, 2008   (report abuse)

There really isn't much need for the three big three CEOs to physically go to Washington in the first place. At this point, they should submit their plans in advance and then testify via video conference. There really isn't much to discuss anyway. The obvious problem facing the US auto industry is excess capacity. They need to cut capacity in half. The same applies to the size of the United States government.

posted by Bruce Loos on November 24, 2008   (report abuse)

Have you ever been a CEO of a Fortune 500 company? Do you know what the job is like? I use to fly on the company jet of a large bank as an employee. In ever case, business was being conducted on the aircraft. Once I watched a billion $+ deal worked out in the cabin. Expecting all corporate CEO's to fly commercial is ludicrous but I agree the GM situation is an exception.

posted by Robert Thomason on November 24, 2008   (report abuse)

The problems facing the auto industry are great and while it's easy to blame it on the execs in the corporate offices, the problems are deeply rooted in their cost structure. The biggest mistake the big three execs made, was to show up without a plan and without the union leadership. When it costs GM on avgerage $3200 more to build a car than it does for Toyota to build a like car using American labor, that points directly to the problem. As for congress, does Pelosi travel via commercial airlines? If she does't then she has no room to talk, at least the corporate execs and adding more to society than she does.

posted by Dekevin Thornton on November 24, 2008   (report abuse)

Bruce has a good point. There really was no reason for them to be in Washington. Oh wait...if they weren't in Washington, then certain congressional "leaders" wouldn't have their time in the limelight. Isn't this really what last week was all about? I mean what was accomplished? The media sure made out well!

posted by Jeff Zimmerman on November 24, 2008   (report abuse)

For the "economics" of a $30M+ jet to work out, one must assume that the corporate bigwigs' time is worth more per hour than the ownership/lease/operating costs per hour of the aircraft. I don't know what those costs are, but if they're less than $2000/hr for a G-4 I'd be astounded. (My friend's little Cessna 414 costs $400/hr, flown 100 hr/year.) So, are the Chrysler, Ford or GM CEO's worth $2001/hr to their companies? Well, let's see... Chrysler has been making products people don't want for years, Ford's pickup trucks have had no dramatic improvements in fuel economy or capability in years, and GM's stock for similar reasons has soared from what - $90 to $5 - under their leadership. If I owned stock in one of those companies, I'd have a hard time believing their CEO was worth $2000/hour to me. When I walk through first class on my way to the tourist section, I often see what looks like business being conducted, in remarkably comfortable surroundings. I'll bet some of those people are CEO's. Seems to me if you own the company and can afford a jet, go for it. Or if you work for a company I own stock in and that's going gangbusters, and the jet is helpful in promoting business, go for it. But don't use it to fly your buddies to the Superbowl or take your kids to summer camp. You're never worth THAT much to me. And if you're riding the company into the ground, your salary should reflect your performance, jet or no jet.

posted by John Johnson on November 24, 2008   (report abuse)

Nardelli can afford to forego his Chrysler bucks because he "stole" a golden parachute from his former employer: Home Depot. Interesting to note that he led the stock of both companies into the tank.

posted by Jeffrey Smirz on November 24, 2008   (report abuse)

Many of you are missing the point. It is not having a corporate jet that is the problem. This is just a perception. The problem is excessive executive salaries, excessive labor force, outdated manufacturing methodologies, costly products (both to produce and operate/maintain)and inefficiency. These issues have been successfully addressed by most foreign manufacturers and to a small degree by some U.S. manufacturers (i.e. Ford in Brazil). As for the corporate jet, there are times when it is a useful tool and times when it is not. CEOs need to use common sense in these instances and consider the perceptions (they didn't do this when going to D.C. to plead their case). For many years I had an AMEX Gold Card. One day I saw two AMEX Gulfstreams parked nose to nose in VA, each carrying one exec to a golf tournament. I cut up the Gold Card and have used a Visa Card ever since -- Perception. I bought a GM car in 1972. It leaked water and parts fell off. I haven't had one since -- Perception. I had a Ford in the middle eighties. It broke down and had loose parts on it -- I haven't had one since. I had Chrysler products in the late seventies and middle eighties. they were better than Ford & GM but not as good as the foreign makes I have had exclusively since 1987. Is it any wonder that Toyota outsells GM, Ford and Chrysler?

posted by Rae Willis on November 24, 2008   (report abuse)

Here's an idea for congress. Since our taxes are always bailing out the US debt, why don't we sell the 747-400 (Air Force 1) and replace it with say a Global 5000, it could fly those long legs just as well. And while we are looking at their wasetfull spending, Why don't we just get rid of all of the "VC" aircraft in the Air Transporation Command and sub-contract to the lowest bidder. Maybe our taxes could be put to better use.

posted by Greg Panzarella on November 24, 2008   (report abuse)

The strong contribution of government will be more successful in aviation industries for future. ---------------- Tonnywilliams MLS

posted by tonnywilliams W on November 24, 2008   (report abuse)

All these comments are right on! The Big 3 for years have been lobbying against safety and fuel efficiency standards, so now they have just what they worked so hard to get, and they want my tax dollars to compensate? Where's the bailout for my small business and all the others that have already folded due to trickle down effects (not the ones Reagan had in mind)? Honda and Toyota have been making thrifty, sporty cars since, well, forever. And they take a long term view of the market. Detroit seems always myopically centered on this quarter's profits... Detroit doesn't need a bailout, it needs a complete restructuring. Let them fail. We don't need them to "survive" as they are, any more than we need to bring back the Cold War. Let them fly first class on American next time. I wish I could... or better yet BS on Southwest.

posted by on November 24, 2008   (report abuse)

With all the bad PR for GA and business aviation, the prospect of user fees, and the poor economy causing a high number of business aircraft to be sold, it may be that we don't need a nextgen airspace system. There won't be enough traffic to justify the expense.

posted by Herb McCormick on November 24, 2008   (report abuse)

I agree with your points about a few people casting General Aviation in a bad light. It’s unfortunate that the focus is placed on three people misusing the system while thousands of small businesses, farmers and groups around the country utilize these planes for the benefit of small businesses and rural communities. Those users represent the lifeblood of the American economy, and deserve positive attention during this economic crisis.

posted by Matt Hager on November 26, 2008   (report abuse)

It's not just the auto companies execs that feel they are entitled to bizjets. People in government are the worst offenders. I had to laugh that Congress was chastising the auto execs for taking their bizjets to Washington. They all fly bizjets if they can. Let's face it. Flying comercial airlines is pretty bad. During the Clinton administration, Hillery had the Air Force assign one of their new GVs to her. Among other uses, she would take the GV to their home in New York every Friday evening. Anyone flying to Westchester airport would have to steer clear for an hour so she wouldn't have to wait in line to land.

posted by Dana Nickerson on November 28, 2008   (report abuse)

I've been giving this a lot of thought and I keep coming up with the same answer. Corporations losing billions of dollars cannot afford to own & operate fleets of business jets.

posted by Bruce Loos on November 28, 2008   (report abuse)

In regards to Mr. Loos comments, why don't the so called board of directors rein in excess expenses as well as bonuses for top exec's of a money losing corporation? I just don't buy the baloney they hand out, "Well we have to pay them that much to get the most talented people." It seems to me there has been a great shortage of talent in the CEO/CFO's lately.

posted by Elias Vujovich on November 28, 2008   (report abuse)

Let's be fair? It's not just the execs that can be considered overpaid. The union contracts force the Big Three to pay out 2X what Toyota pays for it's labor. I wonder if Toyota pays its execs anything like the Big Three? They certainly don't abide by parasites like Nardelli, or arrogant elitists like Wagoner.

posted by Jeffrey Smirz on November 29, 2008   (report abuse)

I second Elias's remarks. The boards of directors are by and large composed of CEO's of other big companies or similar financial bigwigs that are all business buddies and often social buddies as well (with some notable exceptions, of course). It's very much a "you pat my back and I'll pat yours" environment. Jeff has a good point also: Certainly the largest financial liability to those companies is related to hourly worker benefits and not CEO benefits - but appearances are important. It's hard to convince a working stiff he doesn't deserve $75/hr when his boss get $20 or $30 mil/year.

posted by John Johnson on November 29, 2008   (report abuse)

In regards to Mr. J.Smirz comments about wages, he may verify this for others. Some time ago I recall that in Japan the top rate for CEO's was no more than 100 times the average workers pay of that particular company.. Here in the U.S. the CEO's can get a thousand times or more of the wage rate of their workers.

posted by Elias Vujovich on November 29, 2008   (report abuse)

Wages including bonuses should be based on impact to the corporation. The CEOs can and do literally make, save, or cost the corporation million to 100s of millions of dollars, while a guy on the floor could maybe impact a few 100 thousand if he trashed a few cars. So while the CEO is buzzing around in the private jet, he has a greater possibility to get those few more meetings in per year (which he couldn't do flying commercial) and get that extra $20M in sales or reduction in parts cost. Would that not make the cost of the jet worth it? It does in my oppinion!

posted by Dekevin Thornton on December 2, 2008   (report abuse)

The Press says today that GM & Ford will drive to DC this month and Chrysler will not use the corporate jet. I guess they got the message. On the other hand, the UAW has chimed in on the plea for a loan (not a bailout). I don't think UAW imagines that they in any way are a part of the problem and I doubt they will volunteer to be a part of the solution.

posted by Rae Willis on December 2, 2008   (report abuse)

I thank Mr. Vujovich for reminding me that I too had read that piece about Japanese CEOs some time back. We can hope it's still true. As for Mr. Thornton, I was in the Puchasing Division of a Fortune 500 company and can attest that CEOs have nothing to do with negotiating parts contracts, and even VPs only get involved when spending limit authorizations are required. In fact, Purchasing people were allowed on corporate aircraft ONLY if by coincidence they had the same destination on the same date.

posted by Jeffrey Smirz on December 2, 2008   (report abuse)

Mr, Smirz, interesting about your CEO, becuase ours is very involved with establishing our strategic source initiatives which save us millions annually as well as meeting with CEOs of our customers to help close the deal. I believe his use of our corporate airplane have allowed him to make/save more than his salary and the cost of the airplane.

posted by Dekevin Thornton on December 2, 2008   (report abuse)

There is no question that corporate jets are often very effective tools; however, when the leadership has a history of running the corporation into the red and then uses the corporate jet to travel to DC to ask congress for a handout--something's just not right--perception!

posted by Rae Willis on December 2, 2008   (report abuse)

What is the right perception? I think the only right perception would have been a videocon and if it doesn't include the State governments and the UAW, its not useful. The UAW has been bleeding the automakers dry for years and nobody believes it. Look back at the cars, the American automakers have built exactly what sells in the US. Then as soon as the gas prices go up, the American consumer jumps to small cars and complains that US automakers don't make enough. Toyota is a perfect example of this. Look at their truck line, it keeps getting bigger and bigger, now with high gas prices, they are in trouble too. The only time we want fuel efficient cars is when the gas prices rise very quickly, then once our pain level gets readjusted, we want big cars again. It happened in 1975, 1983-4, 2001 a little bit, and it happened this last summer.

posted by Dekevin Thornton on December 2, 2008   (report abuse)

why is it that, We Americans, are the only ones to bail out these multinational corporations? The big three are only headquartered in the US and the jobs they create here could just as easily go elsewhere... to me the whole "flew in by privet jet" was just like getting a limo ride to the welfare office then asking if it's OK if you just send your driver in next time. :( it was a slap in the face of the American tax payer that needs to be changed. and we need to let them fail due to their own mismanagement. Car sales are not going to improve until the economy does no matter what they produce. Their "new" business plan has wholes in it so large you could fly a 747 through them. Bad businesses need to fail to make room for the new and better ones, it's called capitalism. "Where's my bail out?" should be this nations new slogan, Timothy

posted by Timothy A on December 3, 2008   (report abuse)

It would seem we all got our answer, whether desirable or not: Ford and GM are disposing of their corporate aircraft, and the UAW is making significant concessions. I think I'll celebrate by going flying in my corporate aircraft today.

posted by Jeffrey Smirz on December 4, 2008   (report abuse)


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