 |
| FBO OF THE WEEK |
 |
|
|
FBO of the Week: Beatrice Municipal Airport (KBIE, Beatrice, Nebraska) November 2, 2009
AVweb's "FBO of the Week" ribbon goes to the FBO at Beatrice Municipal Airport (KBIE) in Beatrice, Nebraska.
AVweb reader R. L. Saathoff told us how the crew at BIE took care of business on a recent visit:
The airport manager and staff are willing to help in any situation. While traveling to see my father who was hospitalized, I needed transportation. They provided a crew car for my entire stay and had my aircraft ready for me when I returned.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Montgomery Aviation, Inc. (KTYQ, Zionsville, Indiana) October 26, 2009
AVweb's "FBO of the Week" ribbon goes to Montgomery Aviation at Indianapolis Executive Airport (KTYQ) in Zionsville, Indiana.
AVweb reader James Shobert does a lot of flying in the area and told us how Montgomery never forgets the little guys while serving all those executive jets:
I fly several aircraft in and out of KTYQ, but most often an LSA used to commute to work. [Montgomery] give[s] me the same service as they do someone flying a Lear or King Air. They really focus on customer service!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Bode Aero (KAEG, Albuquerque, New Mexico) October 19, 2009
Our latest "FBO of the Week" ribbon goes to Bode Aero at Double Eagle II Airport (KAEG) in Albuquerque, New Mexico.
AVweb reader Eve Cascella told us that, "in a nutshell, my experience with Bode Aviation left me feeling very well taken care of and encouraged to know that there are still people out there who go out of their way to serve." How did they do that for Eve? Here's her rundown of the visit:
A friend and I had made plans to fly in from St. Louis to enjoy the annual Hot Air Balloon Fiesta in Albuquerque. I had called Bode Aero a month or so before the Fiesta to ask for advice on finding a hotel room; I was afraid I had missed my opportunity to secure a room during this busy week ... but got way more than I hoped for. Bode offered to make my room reservation for me, and they also reserved a rental car for me both at reasonable rates. ... On the morning we departed, Bode had pulled our plane out of the tie-down area, and she was waiting for us up front by the FBO. Departure was a breeze. However, I realized somewhere in central Kansas that I had left my cell phone somewhere at Bode Aero. I should have guessed: Renee had already found it, determined it was mine, looked up my home phone number in St. Louis on the internet, and left me a voicemail there saying that she would mail me my phone if I would please call to confirm my address. How much more can you ask for?! Thank you, Renee, Nikki, and all the others I can't name for helping to make our stay in Albuquerque such a pleasant memory!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: AirFlyte, Inc. (KBAF, Westfield, Massachusetts) October 12, 2009
AVweb's "FBO of the Week" ribbon goes to AirFlyte, Inc. at Westfield-Barnes Airport (KBAF) in Westfield, Massachusetts.
AVweb reader James Labrie recommended brought AirFlyte to our attention with this tale of stellar service:
AirFlyte's lineman professionally guided us to parking and literally provided us with a red carpet treatment, a genuine smile, and a giant umbrella to shield us from the light rain. We were quite impressed with the beautiful FBO in the brand new terminal building. ... Our children immediately entertained themselves with the Wii and giant flat screen TV. ... I was most impressed with the courteous and prompt service I received, in a spotless new facility. The rental car agency and excellent dining experience all in one building added to my satisfaction. I would definitely recommend AirFlyte to all pilots. They treat a C-172 pilot as importantly as an executive jet pilot. I absolutely will return to AirFlyte.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Five Star Jet Center (KBAF, Westfield, Mass.) October 5, 2009
AVweb's "FBO of the Week" ribbon goes to Five Star Jet Center at Barne Municipal Airport (KBAF) in Westfield, Massachusetts.
AVweb reader Tim Stevens told us how 5SJ keeps 'em coming back for more with great prices and that old pilot favorite, free food "burgers and hot dogs on the patio while we overlook the fueling on the ramp." Tim says "great hospitality and superior facilites" make this a must-stop destination when you're in the area.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Pacific States Aviation (KCCR, Concord, California) September 28, 2009
Reporting on your favorite FBOs is usually a feel-good occasion, but this week we found a story in our inbox from one couple who had to rely on an FBO as their lifeline when they encountered a terrible situation while traveling. Bryan Liang explains what happened and how Pacific States Aviation at Buchanan Field Airport (KCCR) in Concord, California helped him cope:
My wife and I flew to CCR, hangared our plane with PSA, and borrowed its crew car. During our stay, we were carjacked. I suffered broken wrists and head wounds, and my wife spent eight days in ICU and twelve days in hospital literally fighting for her life.
The PSA folks were our main support the whole time. They came to the ER with flowers Saturday night. On Sunday they rented, paid for, and delivered a rental car to the hospital for me. They paid for my hotel, waived fuel/hangar fees, waxed our plane, talked with me daily, and then drove us 1.5 hrs to a commercial flight home. All because it was the right thing to do.
PSA's generosity and kindness lifted a heavy burden from us. They cared. Words cannot describe how much they opened their hearts to us and helped us feel we weren't alone. We are deeply grateful for all Greg, Shari, Jennifer, Marcy and the line guys did for us. They represent the best in aviation and the best in human beings. They deserve to be not only "FBO of the Week," but of the year, of the decade, and of the century.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Monadnock Aviation (Dillant-Hopkins Airport, Keene, NH) September 21, 2009
As much as we love stories where a pilot discovers a great new FBO because of an unplanned (and often maintenance-related detour), we've featured quite a few of those as "FBOs of the Week" lately. This week, turn our attention instead to an FBO that was nominated by one of its regular patrons. AVweb reader Peter Lehnen laid out the benfits of Monadnock Aviation at Dillant-Hopkins Airport (EEN) in Keene, New Hampshire on their first anniversary:
Beth and Rick Bendel, who started their business one year ago today, have single-handedly revitalized the Keene airport. I just returned from one of their bi-weekly free cookouts, where many people fly in and many local pilots get together. They sponsor safety seminars, lectures, comunity outreach, and comfortable and functional facilities for transient pilots. The improvements they have brought are too numerous to list, but the city of Keene and the pilots in the area are far better off than at any time in the previous ten years that I have used this airport.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Henderson Executive Airport (KHND, Henderson, NV) September 14, 2009
AVweb's "FBO of the Week" ribbon goes to the FBO at Henderson Executive Airport (KHND) in Henderson, Nevada.
AVweb reader Michael Gibbs explains how some things that happen in Vegas don't stay in Vegas they end up on AVweb as beaming accolades:
As I pulled into a transient parking space at Henderson airport, a van pulled up before I had the engine shut down. Before I got out of the airplane, it was tied down, and the driver [of the van] was asking if I needed ground transportation. "A cab to the strip would be nice," I mentioned, noticing that my luggage was already in the van. At the terminal, I was pleased to learn that they'd fill my O2 bottle for less than half what I'm charged at home. I came out of the restroom to find the cab waiting, and I was on my way. When I returned to the airport, the plane was topped off, the O2 was filled, and they gave me a lift back to the plane. A warm welcome, a friendly, helpful staff, beautiful facilities heck, even Las Vegas approach rolled out the red carpet. What's not to like?
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Callaway Aviation (Big Bear City Airport, L35, Big Bear, CA) September 7, 2009
"Have you ever had to argue with a mechanic over the price of a repair?" asks AVweb reader Dean Herrington. You probably have, but it almost certainly didn't go like the conversation Dean had with a mechanic at Callaway Aviation at Big Bear City Airport (L35) in California:
I had departed about 3:00 in the afternoon and quickly developed an electrical problem that necessitated a return to the airport. I was guided to the nearest repair facility, Callaway Aviation. The only mechanic available, the owner, Brad Callaway, was very busy across the field supporting the warbirds that were about to depart, so I had about a 1.5-hour wait. When the courteous Mr. Callaway arrived he spent over an hour troubleshooting, doing run-ups, troubleshooting some more, then finally recommending that we experimentally replace my one-year old battery with one of his used ones, just to see if we could fully eliminate my battery as a culprit. His used battery immediately cleared up the problem, and further tests and run-ups confirmed that it was completely solved.
When I asked for the bill, he said "Oh, that's OK."
I said, "No way, I've got to pay you for your time and the battery." After considerable pressue he finally agreed to accept $50.
How can this guy stay in business? Unless, of course, he has a large, loyal following of grateful customers, like me. My flight home to Vegas was an uneventful pleasure.
And that, AVwebbers, is why Callaway is this week's very deserving "FBO of the Week"!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: North Star Aviation (Ravalli County Airport, 6S5, Hamilton, MT) August 31, 2009
There's nothing like firsthand experience when it comes to planning a route with great FBOs along the way.
AVweb reader Joseph Barber had been to this week's top FBO, North Star Aviation at Ravalli County Airport (6S5) in Hamilton, Montana, two years ago and remembered the positive experience:
I first discovered North Star ... when making an ice run during an especially hot camping trip in Moose Creek. The FBO was unusually friendly and helpful then. This past week, during another back country stay, I discovered a maintenance problem and limped in to Hamilton on a Friday afternoon. Herman, the A & P, efficiently took care of the problem and sent me on my way, at far less cost than I was anticipating. The following Sunday, on our way back home to Seattle, we stopped for fuel to discover the owner hosting a pancake breakfast.
This is an unusually friendly and capable FBO, as helpful to back country campers as it is to the turboprops and jets it services.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Griffing Flying Service (KSKY, Sandusky, Ohio) August 24, 2009
AVweb's "FBO of the Week" ribbon goes to Griffing Flying Service at Sandusky Airport (KSKY) in Sandusky, Ohio.
Sometimes a great FBO can surprise you when you're not expecting to find one. AVweb reader Josh Johnson was on his way to Cedar Point amusement park in Sandusky when he discovered Griffing. John confesses:
I was initially a little disappointed when I saw on the wall that there would be a $10 landing fee and a $25 parking fee for my Cessna 172. I thought I had arrived at another of the fee-happy FBOs that seem to be popping up everywhere. What I didn't realize is that this fee also included transportation to and from Cedar Point at no charge for as many people as we could fit into our airplane. Suddenly, instead of moaning about what would likely have cost us $80 for a round trip taxi, we're getting not only airport services but also dropped off and picked up at the front gate of the park! I think this is one of the best values out there, and part of the fees are waived if there is a fuel purchase!
We did have a little problem: When we arrived there wasn't room for everyone in their full-size van, as several aircraft had arrived at once. Not a problem. Mr. Griffing himself gave us a ride to the park in his van and it was his day off! All in all, an excellent experience!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Jamestown Aviation (KJHW, Jamestown, New York) August 17, 2009
Our latest "FBO of the Week" was suggested by Luc Premont and the gang at Dream Aircraft, who discovered Jamestown Aviation at KJHW on the way to AirVenture. Luc writes:
On our way to Oshkosh from CZBM (Bromont, Québec, Canada), we decided to go south of the Great Lakes because of bad weather. We stopped at Jamestown Airport for fuel and an update on the weather for our next leg. Leonard J. Nalbone, the general manager, was busy like a bee with a few small jets and crew to take care of but even as busy as he was, this guy took the time to breif us on the weather that was coming, which was pretty bad, gave us the opportunity to put our two Tundras in a hangar, and even helped us push them there. After all that, he gave us a car so we could head downtown for a meal ... . What a great way to be treated when you get down to the USA from Canada! This guy is a giving us a good reason to fly in the US.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Carlson Aviation (Chan Gurney Municipal Airport, Yankton, SD) August 10, 2009
AVweb's "FBO of the Week" ribbon goes to Carlson Aviation at Chan Gurney Municipal Airport (KYKN) in Yankton, South Dakota.
AVweb reader Steve Wolf stopped there on his way to EAA AirVenture in Oshkosh and made it a planned stop on his way back:
Not ony did they have the cheapest fuel around ($3.50/gal), but they fed all the transient crews for free Sloppy Joes on the way out and hot dogs on the way back! (They ran out of their 100 lbs. of Sloppy Joe meat.) I think YKN was the second busiest airport in the world last week. I need more thumbs "two thumbs up" falls way short.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Royal FBO (Silvio Petirosi Airport, Asunción, Paraguay) August 3, 2009
AVweb's "FBO of the Week" ribbon goes to Royal FBO at Silvio Petirosi in Asuncióon, Paraguay.
AVweb reader Fabian Miño brought Royal to our attention, noting that "since there are very few FBO services in Paraguay, I believe the competition is much tougher. ... Royal FBO has made great efforts to be one of the few really high-quality FBOs in Paraguay today."
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: TAC Air (KTXK, Texarkana, AR) July 27, 2009
AVweb's "FBO of the Week" ribbon goes to the TAC Air location at KTXK in Texarkana, Arkansas.
Whether you're one of those folks who consider Texarkana a Southern city or one of those who consider it part of the West, AVweb reader Craig Gill reminds us that the real issue is whether that famed hospitality extends to traveling pilots. As it turns out, it does.
Craig writes:
I have a Lancair IVPGarrett turbine. It requires some special handling for towing and fueling, [and] the line guys were awesome. There was fresh iced tea and cookies in the lounge. The facilities are really nice, and the flight planning area is very well-equipped.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Waynesville-St. Robert Cities Aviation (TBN, Missouri) July 20, 2009
It's not just the little guys struggling for attention who provide great FBO experiences out there. This week, AVweb reader Ron McCormick tells us about Waynesville-St. Robert Cities Aviation, serving Fort Leonard Wood and the surrounding Missouri community.
"They are the only FBO on the field but do no act like it," writes Ron. "The manager was very helpful in negotiating this military/civilian airport ... and helped carry luggage in loading and unloading the plane. ... If you need to go to Ft. Leonard Wood or are in the St. Roberts/Waynesville area, stop in at TBN; it is easy to in out of the miliary base [if] you just show your driver's license."
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Duffy's Aircraft (Marshfield, WI) July 13, 2009
AVweb reader Marcelaine Lewis has this week's top FBO, Duffy's Aircraft at Marshfield (Wis.) Municipal Airport (KMFI). Marcelaine writes:
If you're well enough to fly, yet sick enough to need to go to the Marshfield Clinic, Duffy and Jeff Gaier will greet you on the ramp with a smile, homemade chocolate chip cookies, and "hometown hospitality." If your clinic appointment is short, they will even let you use the courtesy car. (And if you have to spend the night, within a short walking distance is the Clearwaters Hotel, owned by another aviation enthusiast.)
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Eagle Aviation (SPF, Spearfish, South Dakota) July 6, 2009
Last week, the Cessna Pilots Society held their annual fly-in at Spearfish, South Dakota, bringing over 50 Cessnas to bear on today's "FBO of the Week," Eagle Aviation.
We were flooded with comments from pilots who attended the event, many of whom told the tale of an overwhelmed FBO pulling off the near-impossible without breaking a sweat. Apparently the FBO offered a special rate on fuel to attendees and were johnny-on-the-spot when it came to assisting pilots with their tie-downs, serving up tasty barbecue, keeping the facilities "spotless" in spite of the crowds, and (according to one attendee) even resolving some issues with a rental car company on pilots' behalf. Jeffrey Chipetine writes, "A full ramp coupled with a full field of airplanes didn't faze them in the least. ... No matter what we needed (including such odd things as a PA system), Eagle came through for us."
Congrats to Laurie, Ray, and all the rest of the crew who got name-checked in this week's nominations. There's no doubt you guys worked hard to earn a nod as AVweb's "FBO of the Week"!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Spartanburg Downtown Memorial Airport FBO (SC) June 29, 2009
AVweb's "FBO of the Week" ribbon goes to the city FBO at Spartanburg Downtown Memorial Airport (KSPA) in Spartanburg, South Carolina.
AVweb reader Jacquelyn Balish explains how the KSPA FBO staff went above and beyond to bring a smile to her face:
I fly with very young children by myself. This really can be challenging upon landing. I have a plane, kids, and luggage to deal with. The personnel at this airport jump right in to help. They take the children and luggage, [then] take kids to play while I secure my plane. They are Johnny on the spot. On one trip, the birds decided that my plane was a great toilet. [As soon as] I drove up, the plane was being washed for me at no charge!
P.S. The children love all the people at this airport.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Ideal Aviation (St. Louis Airport, Cahokia, IL) June 22, 2009
AVweb's "FBO of the Week" ribbon goes to Ideal Aviation at St. Louis Downtown Airport (KCPS) in Cahokia, Illinois.
To explain why Ideal is so great, we need to invoke a couple of very similar acronyms: First up is NIFA, the National Intercollegiate Flying Association, which held their 2009 SAFECON event in May, and second is NAFI, the National Association of Flight Instructors, whose Executive Director Jason Blair visited Ideal during SAFECON. Jason writes:
During the last two weeks in May, Ideal got "bombed" by over 100 aircraft from 30 university flight schools from all over the country. Ideal allowed the [SAFECON] competitors to park their aircraft across their ramp, and provided fuel and maintenance services to schools that required it. (Western Michigan University brought 2 Cirrus SR-20 aircraft to the event, one of which suffered a small alternator issue during the course of the week. The mechanic from Ideal had the issue rectified, and the aircraft tested and returned to service within a matter of hours.)
When I arrived to attend the final banquet, not only was a ramp space waiting for me in front of the building, but I didn't even have to put my plane in it. I parked in front of the door, and their capable line staff put my plane into a spot later and fueled it for me.
Ideal Aviation showed a great amount of patience, support, and help, to all of the students, advisors, and coaches who attended the 2009 SAFECON event. They deserve a huge round of applause for their amazing efforts during a time in which they were swarmed ... not only the company owners and reception employees, but the two line gentleman that choreographed a safe, efficient, and safe ramp environment, as well.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Lane Aviation (CMH, Columbus, Ohio) June 15, 2009
AVweb's "FBO of the Week" ribbon goes to Lane Aviation at CMH in Columbus, Ohio.
Apparently AVweb reader Josh Johnson didn't get much exercise on his visit to Lane, but he seemed pretty happy with that:
We were in town for two days of business meetings in a nearby hotel. Immediately after landing, we were met at the door of our airplane by a friendly line guy ... . We were planning to take the hotel bus to our hotel; however, the line guy insisted on taking us there himself! He also said that they would gladly pick us up after our meeting and drop us off at the plane. We arrived for departure and found our airplane a decent walk across the ramp, [but once again] the line guy dropped us off at the door to the FBO to use the restrooms and file our flight plans. When we walked out to go back to the plane, he motioned us to get back in the van for a ride back to our plane! Excellent!
By the way, we arrived in a Cessna 172, and they were taking care of a large jet for a celebrity at the time we arrived. We certainly felt special getting such excellent treatment!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: First Aviation Services (KTEB, Teterboro, NJ) June 7, 2009
AVweb's "FBO of the Week" ribbon goes to First Aviation Services at Teterboro, New Jersey's KTEB.
AVweb reader Stan Ross tells how he and his Lifeguard transplant flight team "were treated like VIPs from touchdown to take-off":
"Outstanding customer service" is truly an understatement for the quality of service, level of attention, and extremely detailed efforts to meet and/or exceed our every need. ... We arrived near midnight, and the team at First Aviation was absolutely the best I have ever seen in every regard. I eagerly look forward to a return visit for more of their great hospitality and suggestions for local amenities like the Meadowlands Diner. Top shelf in every respect.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Fairfield Air Ventures (KLHQ, Lancaster, OH) June 1, 2009
AVweb's "FBO of the Week" ribbon goes to Fairfield Air Ventures at Fairfield County Airport (KLHQ) in Lancaster, Ohio.
AVweb reader Bruce Sturt recommended the FBO after spending a little more time in Lancaster than he'd planned:
The family and I flew into Fairfield County Airport to visit my in-laws for a Sunday afternoon. We were going to fly back to Toledo in the evening, so I left my 182 on the ramp. A few hours (and hamburgers) later, some t-storms started moving in. My brother-in-law drove me to the airport to secure my bird, but when I got there it was not in sight. Then I saw Steve Slater, the airport manager, and he told me he had put the old girl in a hanger for the night. I thanked him and asked him how much I owed him, and he said "not a dime." I will now always look forward to visiting the in-laws and my friends at Fairfield Air Ventures in Lancaster, Ohio.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Utah Jet Center (KLGU, Logan, UT) May 25, 2009
We love to hear stories about FBOs going above-and-beyond to make things happen for pilots and their passengers, and our latest "FBO of the Week" ribbon goes to Utah Jet Center at KLGU in Logan, Utah, where "above and beyond" are just another day at the office. AVweb reader Bruce Spencer tells the tale:
My wife and I ... landed at Logan for the evening, and I noticed that the left brake was inoperative. We taxied to the Utah Jet Center where a ramp attendant guided us in to park. He asked about out flight and then asked what they could do for us. I explained that we needed fuel, would like to have the brakes looked at, and that we were looking for a place to stay in Logan for the night. ... [H]e immediately called a mechanic, offered us a very nice courtesy car, gave us some bottled water, and called three different hotels to check availability and get us a corporate rate. Before we left for the night he gave us the cell phone number of the mechanic and asked for ours so that the mechanic could contact us. He said they would top off the tanks and tie the plane down for the night.
About an hour later, we got a call from the mechanic explaining the brake problem, the cost to fix it, and telling us that he would fix it that night and that the plane would be ready in the morning. When we arrived back at the airport at 7:30 am the plane was fully fueled, the brakes were repaired and the plane was ready to go. ... We were 100% satisfied with our experience with the Utah Jet Center at Logan airport and would highly recommend them to anyone flying into Logan or stopping there en route to another destination.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Greenwood Executive Air (KHFY, Greenwood, IN) May 18, 2009
AVweb's "FBO of the Week" ribbon goes to Greenwood Executive Air at KHFY (Greenwood Municipal Airport) in Greenwood, Indiana.
AVweb reader Bill Foraker recently gave the Greenwood team lemons and was delighted with the lemonade they served up:
I needed to recon the area for family reunion planning, so I flew in ... to scout the area for hotels, golf courses, shopping malls, and all the other things the family members require. I taxied onto the FBO ramp at 6:50 they close at 7 and went inside to meet the friendliest and most helpful guys ever! I needed 100LL, a car, and I wouldn't be back until after they closed no problems. The line guy refueled the old Comanche right away, and I got the info inside, paid, got the car keys, got directions, got a layout of the local area, got the plan for returning the car, and even got much of the info I visited to get. In fact, I almost could have gone home simply after talking with the FBO guys! It was a great experience, and I'll go back to Greenwood in a minute.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Century Aviation (KGWB, Auburn, IN) May 11, 2009
AVweb's "FBO of the Week" ribbon goes to Century Aviation at George W. Bush Airport (KGWB) in Auburn, Indiana.
AVweb reader Joe Kobiela recommended the FBO:
Lara (a CFI) and her husband Tony (an A&P) took over a rundown FBO and have worked hard to make this a great alternative to Fort Wayne. With a 5,000-foot ILS runway and competitive fuel prices, charts, headsets, and warm cookies, these two have put their future into aviation and have shown Hoosier hospitality to all who land.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Jet Air Systems (Gillespie Field, KSEE, El Cajon/San Diego, CA) May 4, 2009
"It's easy to look good when things go smoothly," writes AVweb reader Jim Wholey, "but Jet Air [at KSEE in El Cajon/San Diego] still looks good when problems arise." Jim explains the stellar service that makes Jet Air our "FBO of the Week":
I arrived [at Gillespie Field] early in the evening but after rental car agencies were closed. Due to a mix-up on dates, I did not have a car waiting. The staff at Jet Air patiently investigated various options and were able to arrange a temporary loaner car. But more significant, they proved their high level of customer service to me! (Thanks, Missy.)
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Magnolia Aviation (Eaker Field, DUA, Durant, OK) April 27, 2009
AVweb's "FBO of the Week" ribbon goes to Magnolia Aviation at Eaker Field (DUA) in Durant, Oklahoma.
AVweb reader Laura Stephens, of Nolan Avionics, had plenty of great things to say about Magnolia:
The Airport manager is a very caring and sweet individual. He would do anything for you and doesn't mind going above and beyond the call of duty. Although Durant's terminal building is old ... Dwayne keeps it nice. His father and brother are the mechanics on the airport, so if you have any problems, they are always there to help. Also he helps out the local Avionics shop by allowing their overflow to be stored in the community hangar at no charge. If Nolan Avionics ever needs a plane moved, he jumps right on it. The airport is home to a local University flying program, and so the traffic is heavier than normal at a small airport, but he handles it with grace and professionalism.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Mexico Memorial Airport (KMYJ, Mexico, MO) April 20, 2009
AVweb's "FBO of the Week" ribbon goes to the FBO at Mexico Memorial Airport in Mexico, Missouri (KMYJ).
AVweb reader Jim Smith told us how the staff at KMYJ don't take trouble lying down:
I stopped at the Mexico Missouri FBO to visit Zenith aircraft next door. I inadvertently left my master switch on during my stay and, of course, had a dead battery when I returned. The FBO manager stopped what he was doing to help me. He first brought out a battery on a two-wheel hand cart, but the batteries wouldn't turn over my C182. He then attempted a hand prop, but the compression was too much. A few calls, and he found a 24 charger. He brought the charger and some tools. He took off the plate and literally climbed inside to place the battery clips. After about 10 minutes, the airplane started. He then re-installed the plate and sent me on my way. Jay (employed by the city of Mexico) would not take any money and was genuinely glad to help. Very rare service indeed in these modern times. KMYJ has become a must-stop for me in the future, if only to support a real aviation server.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Atlantic Aviation (KELM, Horseheads, NY) April 13, 2009
AVweb's "FBO of the Week" ribbon goes to Atlantic Aviation at Elmira/Corning Regional Airport (KELM) in Horseheads, New York.
AVweb reader Sandra Fox recounted her stellar experience at Atlantic:
My commercial instructor and I flew to KELM for my day dual cross-country (and lunch). ... On arrival, there was someone there to marshall us to parking and someone else to chock the wheels. They immediately asked if we needed gas and were on the way to the truck before we were inside the FBO. While registering the plane I mentioned we had been told the terminal had a small restaurant. The lady behind the desk pulled out the keys to the courtesy van, gave us directions to the terminal and told us how to get the parking ticket validated. When we got back I asked where I could look up the weather. She didn't just direct me down the hall, but escorted me to the room. Everyone at the FBO was friendly and accomodating. They were proactive in asking if I needed anything rather than waiting for me to ask first. I've already recommended KELM as a standard cross-country destination for the flight school.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Flight School Hawaii (PHNL, Honolulu, HI) April 6, 2009
Judging by this week's "FBO of the Week" nominations, many of our readers have had some very pleasant (and successful) trips this week. Thanks to everyone who nominated an FBO, and please keep telling us about outstanding FBOs you encounter in your travels.
This week's ribbon goes to Flight School Hawaii, located at PHNL in Honolulu.
Chris Archer sang the FBO's praises, telling us about their "great service ... good instructors ... [and] best aircraft in Hawaii, hands down." (Chris regularly rents a Cessna 172SP with G1000 from FSH and tells us he's "never had a flight cancelled for maintenance.")
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Tri-City Aviation (KTRI, Kingsport, TN) March 30, 2009
AVweb's "FBO of the Week" ribbon goes to Tri-City Aviation at KTRI in Kingsport, Tennessee.
AVweb reader Jonathan Butkovic recommended the FBO:
I was in Bristol for the NASCAR race, and Tri-City Aviation was the FBO on the field, so I parked there. They were helpful, friendly and very cost-friendly. ... I loved it and certainly will be back next time I go to the races!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: SheltAir Aviation Services (KORL, Orlando, FL) March 23, 2009
AVweb's "FBO of the Week" ribbon goes to SheltAir Aviation Services at KORL in Orlando, Florida.
AVweb reader David McKenna recommended the FBO:
We visited SheltAir on another pilot's recommendation, and Robert and Miguel [at SheltAir] lived up to their reputation. [They] totally impress[ed] us with VIP service, fair parking and fuel prices, an over-the-top welcome, and friendship!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Eufaula Jet Center (Weedon Field, Eufaula, AL) March 16, 2009
AVweb's "FBO of the Week" ribbon goes to Eufaula Jet Center at Weedon Field Airport (KEUF) in Eufaula, Alabama.
AVweb reader Bill Johnson made an unscheduled stopover at Weedon Field to fuel up and "wait out some ground fog" when he discovered the FBO, much to his delight:
What a lucky break for me. Not only did I meet some of the nicest people in aviation at the Eufaula Jet Center run by Eric Langham, [but Eric also] took care of the airplane, helped us keep our appointment on time, and, when we returned to the airport, my associate and I ate lunch at one the best country buffets in the South, right there on the airport. If your route takes you near Eufaula, I highly recommend you take advantage of their service and hospitality. If you are looking for a place to go, I hear the fishing is great, and, if the airport is any example of the rest of the city's hospitality, I'm certain you will be well taken care of. As a businessman, I know the value of good ambassadorship, and Eufaula, Alabama has one of the best in Eric Langham.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Griffing Flying Service (KSKY, Sandusky, OH) March 9, 2009
AVweb's "FBO of the Week" ribbon goes to Griffing Flying Service, a family-owned FBO at Griffing-Sandusky Airport (KSKY) in Sandusky, Ohio.
AVweb reader Joe E. Greene rents a hangar at Griffing and had plenty of nice things to say about the facilities:
They offer charter services to local Lake Erie islands, including also have two King Airs and other aircraft. They continue to struggle with the existing economy, [but] are very profesional and dedicated.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Great Bend Municipal Airport (KGBD, Great Bend, KS) February 23, 2009
AVweb's "FBO of the Week" ribbon goes to the FBO run by the city of Great Bend at Great Bend Municipal Airport (KGBD) in Kansas.
AVweb reader Chad Crow recommended the FBO, telling us about their "great hospitality, attitude, and all the amenities you could as for." Plus, Chad tells us the fuel prices ain't bad, either ... !
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Bay Minette Aviation (1R8, Near Mobile, Alabama) February 16, 2009
AVweb's "FBO of the Week" ribbon goes to Bay Minette Aviation at 1R8 in Bay Minette, Alabama (near Mobile).
AVweb reader Al Airey tells us he "actually had to go back and research the 'FBO of the Week' archives because I could not believe they had not previously been recognized":
[I] had to stop in both directions between Texas and Florida because of the pleasant service and fair price. The all-girl line crew make this a must-see FBO, and the facilities are first class, as well. You can do a quick turn, but you will probably want to stay and chat with the staff and maybe purchase one of their newly available photo calendars. This has to be the most unique FBO in all of aviation. The spacious facilities are spotless, prices are the best in the Mobile area, and did I mention the gorgeous crew that makes this a most memorable fuel stop? You should consider a wide deviation in your routing if needed to make a fuel stop at this amazing FBO.
We have to admit: This is the first nomination we've seen where the line crew drew 'em in and the prices brought 'em back ... .
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Peak Aviation Center (COS, Colorado Springs, CO) February 2, 2009
We appreciate your opinions and recommendations, so please continue to tell us about great FBOs you visit throughout North America by clicking here and filling out our nomination form.
Our latest "FBO of the Week" ribbon goes to Peak Aviation Center at KCOS in Colorado Springs, Colorado.
Out of all the great FBO stories you've submitted in the last couple of weeks, this one knocked a bit of the winter chill from our hearts and reminded us of why we love certain small FBOs. AVweb reader Nick Ruemker calls Peak "one of the best FBO operations I have encountered":
The service is always top-notch, and the staff is always prepared to help in any way possible. The owner, Pat Carlile, even took his own time to do a checkout with me. It didn't even seem to bother him that the only time I could do the checkout was at nearly 8 p.m., [when] it was pitch black. However, the service and hospitality are by no means the most impressive part of this operation.
Pat has founded an organization which both gives back to the local community and serves the general aviation community. It is called High Hopes For Teens, and their mission is to assist special needs, physically disabled, and disadvantaged children as well as children with parents killed or wounded in combat. It is a non-profit organization funded from a very small FBO. They teach these kids about aviation and how to fly. ... This is a program that can change these children's lives and keep them out of trouble, all the while giving them the opportunity that many of them would never have been able to dream of without Peak Aviation Center.
Pat, as well as his co-owner and director, Allen Mathews, are a true inspiration of what flying has given many of us and an excellent example of how we should all strive to give back to this wonderful community. I hope you will look at their link and spread the word about this wonderful organization.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: West Plains Municipal Airport (KUNO, West Plains, Missouri) January 26, 2009
AVweb's "FBO of the Week" ribbon goes to the center at West Plains Municipal Airport (KUNO) in West Plains, Missouri.
AVweb reader Jim Vick recommended the FBO after several top-notch visits to the facility:
[E]ach experience is the same, with terrific hospitality and service. A phone call in advance will get a courtesy car waiting (even after hours), and, if needed, after-hours assistance with fueling. A great place to stop for fuel or a few days of stay.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Stars and Stripes Air Services (Boulder City, NV) January 19, 2009
AVweb's "FBO of the Week" ribbon goes to Stars and Stripes Air Services at 61B in Boulder City, Nevada.
AVweb reader Richard Woodsum recommended the FBO:
Due to IFR weather along my route from SAC to ABQ, I spent an extra two days at Boulder City, Nevada. The FBO, Star and Stripes Air Services, not only delivered me to and from the motel, but [they] made sure I joined them for a very nice Thanksgiving dinner at the FBO office. Sandi, Debra, and Toni all were great and made my unexpected stay a very memorable one!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Desert Skies Executive Air Terminal (Lake Havasu, AZ) January 12, 2009
AVweb's "FBO of the Week" ribbon goes to Desert Skies Executive Air Terminal at Lake Havasu City Airport (HII) in Lake Havasu, Arizona.
AVweb reader Claudia Huber confessed that she stopped at Desert Skies "because of the cheap fuel," but was surprised by the hospitality:
Our first stop was at the wrong place, but there was no problem to get the fuel truck from Desert Skies to our parking. Inside the building, there were free coffee, donuts, popcorn, and much more for free for pilots. As a Swiss pilot usually flying in Euorpe, this was a wonderful arrival. Nice, helpful, friendly people, smiling all the time. Great!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Montgomery County Aviation (Wings Field at KLOM, Blue Bell, PA) January 5, 2009
AVweb's "FBO of the Week" ribbon goes to an FBO that's taken the honor once before, back in 2007.
AVweb reader Daniel Stegeman recommended Blue Bell, Pennsylvania's Montgomery County Aviation this time around:
[This] is not a fancy FBO. However, every day of the week rain, sun, wind you will be greeted with a smile as soon as you land. They will be at your plane asking how they can help and what you need. I fly in and out of KLOM often ... and every arrival is the same: first class service without exception. From mechanical issues to fuel or directions, [these guys are] always helpful. ... It's not uncommon to have good service at many FBOs, but ... Montgomery County Aviation should be your "FBO of the Week" because they do it right all the time.
Duly noted, Daniel! We couldn't agree more, and that's why MCA gets a second nod from AVweb as this week's leader of the pack.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Epps Aviation (KPDK, Atlanta, GA) December 29, 2008
Santa makes one final delivery for the holiday season, awarding AVweb's "FBO of the Week" ribbon to Epps Aviation at KPDK in Atlanta, Georgia.
AVweb reader Steve Shrum has the story of how Epps saved his Christmas:
I was delivering some very special cargo to Peachtree on Christmas. The cargo included a mother, father, son, and daughter who otherwise would not have made it back home to visit with their family over the holiday. We had to wait out a long line of severe thunderstorms that stretched from Canada to Mexico. After the delay, we arrived in Atlanta just shortly after midnight. Little did we know that our batteries had made their last start. The kind folks at Epps Aviation were incredibly helpful most specifically, Lymen Fisher. He didn't seem to mind when getting a call at 2 in the morning. He made the one-hour drive to the airport to help us with a battery change at 4 in the morning. The time for us went extremely fast as he kept us laughing with flying and mechanic stories that he had accumulated over the years. Needless to say, he is the sole reason I made it back to northern Arkansas with five minutes to spare to save my Christmas morning. In my opinion, this is yet another Christmas miracle. Thanks, Lymen!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Galaxy Air Services (Conroe, TX) December 22, 2008
AVweb's "FBO of the Week" ribbon goes to Galaxy Air Services at Lone Star Executive Airport (CXO) in Conroe, Texas.
AVweb reader David Hertz described a nightmare lay-over in Conroe that was made a little easier by the dream team at Galaxy:
We were on our way east, heading towards New York when terrible weather saw us landing at Lone Star Executive in Conroe, Texas. Little did we know how fortunate this choice would be. ... Held in by a two-day ice and snow storm the Houston natives kept telling us "it never does this in Texas" we enjoyed terrific hospitality and use of a courtesy car ... . Two days later, the weather cleared and [when] we had said our thank yous and goodbyes , we went to launch, and the starter in the airplane failed. Five minutes after hearing our story (and certainly surprised to see us again), the mechanics at Galaxy were tearing into the airplane to get us on the way. ... [One UPS delivery and another night in Conroe later,] we launch, but Houston approach said our radios were unintelligible. Turning around was the last thing we wanted to do, but Galaxy put us onto their avionics neighbor, Avionics Unlimited. ... The crew car having been given to another crew and unavailable, David and Nancy directed their son to "give them Grandma's car" (a beautiful Lincoln Calais). So we spent one last night in Texas, while styling along in a luxury ride. These fine people went far out of their way for complete strangers. We couldn't have felt more welcome or accommodated. Every effort was to ensure our comfort during this unintended stopover. Giving us Granny's car to drive was just completely over the top. Being native New Yorkers, we were very impressed by "hospitality Texas-style" as shown us by David and Nancy of Galaxy Air Services. In our eyes, they earned "FBO of the Week" and did so many times over.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Pecos Air Center (KPEQ, Pecos, TX) December 15, 2008
AVweb's "FBO of the Week" ribbon goes to Pecos Air Center at KPEQ in Pecos, Texas.
AVweb reader Jeffrey B. Chipetine called the FBO "a terrific stop on the way home to New York from California":
[I] called in on Unicom (45 miles out from 13.5K) as dark was falling fast. Was answered immediately and was told they'd be open when we arrived. Was offered a handshake, help with bags, tie-down assistance, and a courtesy car before I could say "thank you." ... These folks know how to make weary travelers feel welcome and wanted. Add me to the list of Pecos Air Center fans.
Didn't realize we were keeping the list, Jeffrey, but we've pinned it to the virtual AVweb bulletin board and added your name!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Don Davis Aviation (KEHR, Henderson, KY) December 8, 2008
AVweb's "FBO of the Week" ribbon goes to Don Davis Aviation at Henderson County Airport (KEHR) in Henderson, Kentucky.
AVweb reader George Samara recommended this week's winner, writing:
This airport team goes out of their way to please and accommodate a visiting pilot ... [everyone from] the girls on the desk, Christa and Sarah ... [to] the manager, Nancy, who stay[ed] late one evening to make sure my passenger got his rental car through the security gate to load equipment and to make sure we got off OK ... [to. the line personnel ... [who] help[ed] chock and tie down the plane. They volunteered to put the plane into a heated hanger when it iced up overnight and did not charge for it! This FBO makes you feel inportant and well taken care of, including a well-equipped flight-planning room with a personal computer to use!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: John H. Batten International Airport (KRAC, Racine, WI) December 1, 2008
AVweb's "FBO of the Week" ribbon goes to the FBO at John H. Batten International Airport (KRAC) in Racine, Wisconsin.
We've heard quite a few nice things about Batten Airport recently, but one of the earliest comments came from AVweb reader A. M. Radel, who wrote:
The fantastic service that I experienced at KRAC should be used as a benchmark for every FBO across the U.S. The professionalism and low fuel prices made me a believer that there is still pride and personal care in aviation companies. Don't be foolish and overlook this FBO if [you are] able [to visit them]!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Palmetto Aviation Repair/Golden Isles Aviation (St. Simons Island, GA) November 24, 2008
This week, we stretch the definition of "FBO of the Week" just a tiny bit to allow for a nomination we couldn't resist. AVweb reader Abbott de Rham couldn't say enough about his experience at Palmetto Aviation Repair on St. Simons Island, Georgia (SSI). While he gives high marks to the local FBO (Golden Isles Aviation), it was his diehard praise of the team of PAR that made this nomination stand out.
We tried trimming Abbott's story down a bit, but the feeling of warmth and (quite appropriate) Southern hospitality is best appreciated in his blow-by-blow account of the visit, which you'l have to click through to read in its entirety.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Triangle Aviation (Leesburg, Florida) November 17, 2008
AVweb's "FBO of the Week" ribbon goes to Triangle Aviation at KLEE in Leesburg, Florida.
AVweb reader Dave Wilson had a top-notch experience there recently and wrote to share the details:
[Owner] Neil Fisher was on the ramp to assist in parking my Bonanza; his friendly and courteous attitude was a welcome change for some of the FBOs, where, if you are not a turbine-powered aircraft, you are treated with indifference. The lineman, D. J. Alexander displayed the same courteous, helpful attitude in helping with a courteousy car and local telephone business numbers, along with topping off the fuel tanks with 100LL; the price of the fuel was the lowest I have seen in the Southeast U.S. at $2.95 (for both full service and self-service) with an additional discount for Angel Flight pilots. Receptionist Bristy Jones, while being very busy, was also extremely efficient and courteous; her being there assisted in making this stop a very enjoyable experience.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Volo Aviation (KEFD, Houston, TX) November 10, 2008
AVweb's "FBO of the Week" ribbon goes to Volo Aviation at KEFD in Houston, Texas.
AVweb reader Brian Hunnell recommended the FBO for making an Angel Flight go as smoothly as possible:
I called the folks at Volo Aviation [during preflight, and] ... they informed me that 100LL would be $3.75 (normally $3.95) and if we needed "anything" they would accommodate us to the best of their ability. Landing 10 minutes after closing time, we met Buddy Roberts, the mid-day and night manager. He gave us a ride to the hotel, where the patient could relax. This was the patient's first experience with General Aviation (along with his slightly nervous wife!). Thank you to all who helped and made this a success.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Winnemucca Flying Service (KWMC, Winnemucca, NV) November 2, 2008
AVweb's "FBO of the Week" ribbon goes to Winnemucca Flying Service at KWMC in Winnemucca, Nevada.
AVweb reader Mick Collins told us about the FBO last week:
We had a group flight (eight planes) land at KWMC ... for an overnight. Buster and his crew performed flawlessly in supporting all our various needs and wants, even loaning us his personal car to run folks into town. (We had already commandeered the courtesy van!) I highly recommend anyone looking for top-notch service and the chance to meet some good folks stop in at Winnemucca Flying Service!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Western Aviation Services (TJBQ, Aguadilla, Puerto Rico) October 27, 2008
AVweb's "FBO of the Week" ribbon goes to Western Aviation Services (WAS) at Rafael Hernandez Airport (TJBQ) in Aguadilla, Puerto Rico.
Almost all of this week's nominations came from pilots who experienced Hurricane Omar evacuations firsthand and made it through with the help of outstanding FBOs and careful planning but the fact that Western Aviation was nominated by a group of some 30 pilots at various airports ("TJSJ, TJIG, TJAB, TSTT, TSTX, and others," according to the form) made it stand above the rest. So did AVweb reader A.B. Ravelo's rundown of everything the team at WAS did for the GA community. Here are some of the highlights of A.B.'s account:
The panic button hit all regional aviation as the storm had projected winds of 105 mph. ... Mr. Ruben Hernandez, owner of Western Aviation Services, and his team went into high gear and offered hangar facilities free of cost to over 60 aircraft and ramp facilities to another 20. BQN controllers saw over 100 flights in less than four hours, as King Airs lined up on the downwind for Runway 8, behind C-150s and others. Overnight, the storm's easterly track pushed it out of range, and it became a non-event. However, the Good Samaritan spirit of WAS and their staff are ... [the reason why] the folks at WAS are your first friends when traveling into the Caribbean USA.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Homestead Executive Jet Center (X51, Homestead, FL) October 20, 2008
AVweb's "FBO of the Week" ribbon goes to Homestead Executive Jet Center at X51 in Homestead, Florida.
AVweb reader Skip Weld has been there twice and found them to be an outstanding FBO on both visits, going "far beyond what a normal good staff would do":
They have offered to stay late or open after hours ... [even] offering me the code for the pilots room so I could wait out bad weather in comfort. When I was too tired to fight bad weather, they made sure I got into a reasonably priced hotel at a good price, made sure I knew where to eat, and picked me up the next morning and brought me to the airport. All because I filled up with fairly-priced self-serve gas. (They also have full serve.) It is clean and neat [and] doesn't have gold-colored fixtures in the bathroom! ... I will be back every time I am going to the Homestead race track.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Showalter Flying Service (KORL, Orlando, FL) October 13, 2008
AVweb's "FBO of the Week" ribbon goes to Showalter Flying Service at KORL in Orlando, Florida.
AVweb reader Jim Thomas recommended the FBO for exceptional performance "amid the hubbub of NBAA":
Despite nearly 500 aircraft on static display, the great crew at Showalter are still delivering high-quality service with a smile. All fees are waived with a minimum fuel purchase, even as little as a gallon! Showalter has hosted EAA Chapter 74 since the new terminal was built and also provides facilities for the Orlando Youth Aviation Center's "Introduction to Aviation" class series for kids 10-16. I've always found them to go above and beyond on any request. Bob & Kim Showalter run a class act.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Northern Sky Aviation (KCOE, Coeur d'Alene, ID) October 5, 2008
Not all great "FBO of the Week" recommendations start with a mechanical problem, but sometimes it's just such a problem that makes an AVweb reader realize how important good support can be when something goes awry during a trip. Case in point: Jim Dunn recently found himself repeating a maintenance misadventure that had befallen one of his buddies and decided to handle it the same way, by seeking help from the staff of Northern Sky Air Center at KCOE in Coeur d'Alene, Idaho.
I was hundreds of miles away when a Bonanza owner told me how Jay lent him a mag to get his sick Bonanza home. My experience has been the same. Jay Burdeaux and all the staff at Northern Sky Air Center always treat me like I'm a long-lost friend. They have great prices, experienced staff, and will greet you with a smile that extends from Idaho to Louisiana.
AVweb's "FBO of the Week" ribbon goes to Jay and the staff of Northern Sky.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Tunica Air Center (UTA, Tunica, MS) September 28, 2008
AVweb's "FBO of the Week" ribbon goes to Tunica Air Center at UTA in Tunica, Mississippi.
AVweb reader Steve Spinney did his research before a 600-mile flight and learned about the FBO online:
I started by checking out their web site and also called and asked a few questions on the phone. This place is building quite a reputation for rolling out the red carpet for their customers; big or small, they can do it all. The facility is as nice as the people that run it. ... One attendant even took my picture by the airplane for me. I base out of Fort Smith, AR and I have to say we have a first-class FBO with TacAir, but you can't get a hamburger with your fuel. The cafe at Tunica has a great burger and some sandwiches made with Boars Head Deli products. So fly to Tunica there is lots of runway and amenities!
Mmm Boar's Head! Thanks for the recommendation, Steve!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: University of Central Missouri FBO (Skyhaven Airport, KRCM, Warrensburg, MO) September 22, 2008
AVweb's "FBO of the Week" ribbon goes to an FBO at Warrensburg, Missouri's Skyhaven Airport (KRCM) run by the Department of Aviation at the University of Central Missouri.
AVweb reader Ryan Sanders gave the location his hearty recommendation:
I cannot say enough about this FBO. I get great service every time I come into Warrensburg. Although students run the University's FBO, they really are a great bunch. All ... are extremely passionate about aviation, and they pass this on to their customers. They are quick on fuel, and the prices are the best in the Midwest.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Galaxy Aviation (KSUA, Stuart, Florida) September 15, 2008
AVweb's "FBO of the Week" ribbon goes to Galaxy Aviation at KSUA in Stuart, Florida.
AVweb reader Adam Green recommended the FBO:
Enroute VFR and had to divert to Stuart due to weather. Galaxy's line guys were ready to greet us, and promptly helped us out of our Cessna and refueled. Inside, Vanessa and team were as friendly as can be and offered my girlfriend and Milo (the dog) coffee, popcorn, and dog treats. ... They even loaned us a car with a GPS, and gave us a list of local restaurants with directions so we could run out and grab a bite to eat. When we returned, we had a few hours to kill and their HD Satellite televisions in every corner were great entertainment. We even moved into the pilot's lounge where they offered us pillows and blankets, and gave us fresh popcorn to munch on. Thanks, Galaxy; this was a great FBO experience. Can't wait to come back!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: McDonald-Gregory Aviation (DVK, Danville, KY) September 7, 2008
Traveling AVweb readers have recommended many FBOs to us this week. If you'd like to see your favorite FBO spotlighted here next Monday, recommend them using our online form.
Our latest "FBO of the Week" ribbon goes to McDonald-Gregory Aviation at Danville-Boyle County Airport in Danville, Kentucky.
AVweb reader Richard Grindal made an unscheduled visit last week:
Far from home and way out of my comfort zone and experiencing engine trouble I precautionary-landed on Monday, September 5 (Labor Day). The owner of the FBO arranged a car and called the mechanic that night. With an overnight and the chief mechanic dropping everthing (including work on a Cessna 414) to work on my lowly experimental Cub, I was quickly on my way again thankful for the hospitality and expertise on the mechanic work, as well as the reasonable price for everything. Thanks again to Tim and Shane!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Stout Flying Service (KLWS, Lewiston, ID) September 1, 2008
AVweb's "FBO of the Week" ribbon goes to Stout Flying Service at Lewiston-Nez Perce County Regional Airport (KLWS) in Lewiston, Idaho.
AVweb reader Steve Cronje gave the FBO "a big thumbs up" for going above-and-beyond to correct an honest mistake. While visiting the FBO, Steve received a fuel bill that he thought was a little high, and after returning home, he began to wonder if the lineman had overcharged him or if (perhaps more worrisome) someone had breached security and stolen a bit of his fuel. Here's the rest of the story, in Steve's own words:
Imagine my pleasure when I received an unprompted letter from Stout Flying Services today. It apologized for accidentally overcharging us for 40 gallons of fuel when we refueled. Apparently, the fuel meter had not been reset properly, and the lineman, who was new, did not notice it. (It was early in the morning and he was the only one around.) They had corrected the accounting with the credit card company and included transaction receipts for our records!
It is great to find a company that puts honesty and integrity above the bottom line in the world of today. There was no need for the Stouts to do anything other than nothing yet they went to the trouble of tracking us down and putting the matter right.
I hope that Stout Flying Service wins the "FBO of the Week" award for putting principles before the bottom line. Our family, for one, will be certain to use their services again and hopefully this nomination encourages others to do the same.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Montgomery Aviation (KGUS, Peru, Indiana) August 24, 2008
AVweb readers logged some serious time this week, with many recommending FBOs they visited during their travels. Frank Ladd called our attention to Indiana's Montgomery Aviation, which he praises for taking the "big gamble" of opening an FBO location at Grissom Air Reserve Base in Peru, Indiana. KGUS is U.S. Air Force Base recently opened for public use, and, as Frank writes:
It has been a major feat ... for an FBO to go into this location headfirst and start developing a new FBO where no FBO has ever existed in the 70+ years of existance of Grissom Air Force Base. In economically hard times, Montgomery Aviation should be praised for their forward thinking.
If you pass through, stop by and check out Frank's claims for yourself. And in the meantime, congratulations to Montgomery Aviation, AVweb's "FBO of the Week"!
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Air 51 (LEX, Lexington, KY) August 18, 2008
Althought it's still a relatively new FBO, Air 51 in Lexington, Kentucky keeps popping up on our radar. The latest recommendation comes from AVweb reader Don Hagedorn, who calls this popular pit stop the "best FBO I have ever visited," prompting us break with tradition and make Air 51 our "FBO of the Week" for a second time.
Don writes:
We were delayed due to weather ... when returning to Columbia, SC from Oshkosh on 2 August. Their great staff went out of their way to take care of my 13-year-old nephew and make him feel welcome while we waited. Fine staff, great facilities, reasonable fuel prices, and wonderful amenities. Plus, my nephew was especially thrilled by the TV in the men's room. (Ah, simple pleasures!)
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Poplar Grove Airmotive (C77, Poplar Grove, IL) August 10, 2008
AVweb's "FBO of the Week" ribbon goes to Poplar Grove Airmotive, located (where else?) at Poplar Grove Airport (C77), an hour north of Chicago.
In a week filled with great recommendations, it was this testimonial from AVweb reader Steve Langdon that brought Poplar Grove to the top:
Poplar Grove is the Mecca for fun aviation. The field hosts numerous biplanes, homebuilts, etc. The owners, Steve and Tina Thomas, will bend over backwards to make your visit enjoyable and memorable. The field has two sod strips ... great for obtaining your tail wheel endorsement in either the Piper Cub or the Cessna 140 that are available for rent at the FBO. Good food is just up the road, and a car is usually availabe. Adjacent to the airport is the Poplar Grove Vintage Wings and Wheels Museum, which celebrates the early years of aviation and other forms of transportation.
Sounds like a destination FBO, Steve thanks for the tip!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Three Wing Flying Services (KBDR, Stratford, CT) August 4, 2008
AVweb's "FBO of the Week" ribbon goes to Three Wing Flying Services at Igor Sikorsky Memorial Airport (KBDR) in Stratford, Connecticut.
AVweb reader Paul McGhee tells us why Three Wing is an outstanding FBO:
I was stuck at BDR as thunderstorms popped all around the area. Even though I hadn't purchased a thing, the manager offered me the crew car so I could get breakfast. When I finally gave up, the line guys helped me get a car rental and tied me down. All this and the lowest fuel prices in the New York airspace area.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Oakland Air (KPTK, Pontiac, MI) July 28, 2008
AVweb's "FBO of the Week" ribbon goes to Pontiac, Michigan's Oakland Air (KTPK), an FBO that recently went the extra mile to make an unplanned trip a little easier for AVweb reader Tom Ahonen.
Tom shared the story with us:
I received one of those phone calls you dread. A parent had passed (my wife's mom). So I hastily organized a trip from Minneapolis to Pontiac. I called Oakland Air to organize a car. Upon arrival, two line guys guided me to parking, where my car was waiting. They helped with bags, the plane cover, anything we needed. And in the car, there was a gift basket and a sympathy card. Wow. Thanks, Oakland Air. You really brightened our otherwise dark day.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: TAC Air (KGMU, Greenville, SC) July 21, 2008
AVweb's "FBO of the Week" ribbon goes to TAC Air at GMU in Greenville, South Carolina.
AVweb reader John Hey hadn't stopped at GMU for six months, but he tells us "they still remembered me":
Great, cheerful, and competent service even though I had just saved $30 using their self-service pump. Call ahead, and they get you a great discount on the nice Phoenix Motel one block away with the best free full Southern breakfast ever!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: FlightLine First (KNEW, New Orleans, LA) July 6, 2008
AVweb's "FBO of the Week" ribbon goes to FlightLine First at Lakefront Airport (KNEW) in New Orleans, Louisiana.
AVweb reader Ian Cairns called the airport to our attention this week, calling the staff at FlightLine "good folks trying to make a go of it and up against two national chains." Ian went on to explain that the main office is still located in a trailer while they finish post-Katrina renovations, "but it has everything widescreen TV, computer access for briefings, comfortable sofas ... [and the] courtesy car is a new Mercedes." Ian does warn us against higher fuel prices throughout the area, but he says FlightLine is very competitive in that context and should have self-serve options in the very near future.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Columbia Air Services (Southern Vermont Regional Airport, KRUT, Rutland, VT) June 29, 2008
Hands down, our latest "FBO of the Week" ribbon goes to Columbia Air Services at Southern Vermont Regional Airport (KRUT) in Rutland, Vermont.
The Cessna Pilots Society recently held their annual gathering in Rutland, and praise for the FBO has been pouring in to AVweb ever since the participating pilots returned. Almost everyone who took time to rate the FBO pointed out that the staff stayed very busy throughout the five-day event but never faltered when it came to top-notch service and friendliness, working their fingers to the bone to provide tie-downs, refreshments, rental cars, and local information. In particular, Kate, Al, and Brian received a lion's share of praise for going the extra mile to help out these Cessna flyers.
(And while we can't send hats to everyone, we will be sending one to AVweb reader Abbott de Rham, who was the first to sing the praises of Columbia. It's certainly gratifying to know we have so many regular readers and contributors among the CPS membership!)
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Aeroflight Executive Services (BFI, Seattle WA) June 22, 2008
AVweb's "FBO of the Week" ribbon goes to Aeroflight xecutive Services at BFI in Seattle, Washington.
AVweb reader Andy Couch explained how Aeroflight delivered that all-important personal touch:
As I taxied to the FBO, a lineperson came out to meet me and directed me to a tiedown; I didn't have to wander about the ramp, looking for a place to park. The lineperson helped me with my baggage and with my ground transportation. When I returned to the FBO a few days later to depart, I used both the computer-based flight planning services the FBO made available and the FBO's telephone to contact Flight Service. ... I was treated as if I were Bill Gates flying my personal bizjet instead of a piston-engine GA driver who purchased only 54 gallons of 100LL.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: AAR (Will Rogers World Airport, KOKC, Oklahoma City, OK) June 15, 2008
AVweb's "FBO of the Week" ribbon goes to AAR's location at Will Rogers World Airport (KOKC) in Oklahoma City, Oklahoma.
A couple of weeks ago, AVweb reader Mitch Hargrave found himself in the vicinity of Oklahoma City, checking the local weather reports:
I checked the weekend weather, and the chance for thundershowers was quite low for the OKC area. But, wouldn't you know it, three hours after arriving I could see storms brewing out to the west. As the evening wore on, they intensified and were moving toward Will Rogers, where our beloved N33V was sitting out on the ramp. Feeling not a little uneasy, I called AAR. I was told not to worry 33V was [already] in the big hangar! That, my friends, is service. Needless to say, I slept soundly that night.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Vee Neal Aviation (Arnold Palmer Regional, Latrobe, PA) June 8, 2008
AVweb's "FBO of the Week" ribbon goes to Vee Neal Aviation at Arnold Palmer Regional Airport (KLBE) in Latrobe, Pennsylvania.
AVweb reader Josh Allen put their FBO on our radar, writing that he "always look[s] forward to being to fly to Vee Neal":
Their attitude toward planes should be followed by all FBOs. Together, being friendly and fast and having the cheapest services around, they are an all-around wonderful FBO. I find myself with tons of time to kill because they are so quick with their service! Can't wait to come back!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Landmark Aviation (KLAL, Lakeland, FL) June 1, 2008
AVweb's "FBO of the Week" ribbon goes to the Lakeland Florida location of Landmark Aviation (KLAL).
AVweb reader Alec Thigpen recommended the FBO, telling us how manager Stephen Leidigh helped him (and others) during the very busy week of Sun 'n Fun:
[O]n a busy Saturday of Sun 'n Fun, [Stephen made time] to personally take us to our plane on a somewhat distant parking area when we were unable to get a SNF shuttle to come get us. He also took another group to their airplane as well. The facilities were perfect for all of our needs, and there was a fuel discount during the week of the show as well. Their friendliness was quite nice and not all that common at many FBOs when things get hectic.
Kudos to the folks at Landmark!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Midwest National Air Center (KGPH, Mosby, MO) May 26, 2008
AVweb's "FBO of the Week" ribbon goes to Midwest National Air Center at KGPH in Mosby, Missouri.
AVweb reader Robert Parker recommended the FBO, citing the owner's eerie prescience:
John somehow knew before we landed that we'd been fighting fierce headwinds the previous four hours. He met us at the plane,then towed the plane to the SS fuel pump, fueled it with my card (at prices quite below the national average), parked it back in front of the FBO, then drove out to buy batteries for our headsets so my wife and I could relax before flying the final four-hour leg home!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Indy Aero (KMQJ, Mt. Comfort, IN) May 18, 2008
AVweb's "FBO of the Week" ribbon goes to Indy Aero at KMQJ in Mt. Comfort, Indiana.
AVweb reader Penny Litz, a volunteer for the American Military Heritage Foundation, told us how Indy Aero came to her rescue recently:
[T]he AMHF operates a rare Lockheed twin-engine PV2 Harpoon on the air show circuit. We do not have a hanger for our aircraft. Recently Indy Aero cleared out their whole maintenance hanger for a whole weekend so that we could work on replacing an engine in comfort it is cold in Indiana at no expense to us. They are very supportive to the community, general aviation and the weekend-warrior as well as the corporate jet set.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Quality Aviation (KFBL, Faribault, MN) May 11, 2008
AVweb's "FBO of the Week" ribbon goes to Quality Aviation at KFBL in Faribault, Minnesota.
AVweb reader Rick Lemon made a day stop at Quality while touring a nearby college with his daughter and wife:
Jerry [from Quality] met me at the plane and provided a courtesy car for the day. The car itself was fun a recycled police car, so you couldn't open the back seat door or the window from inside. While I was gone, a thunderstorm blew in and Jerry put my plane in a hangar to avoid any possible hail damage. He refueled the plane even though it's advertised as self-serve.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Air 51 (LEX, Lexington, KY) May 4, 2008
AVweb's "FBO of the Week" ribbon goes to a relatively new FBO, Air 51 at LEX in Lexington, Kentucky.
AVweb reader Graham Richardson discovered Air 51 "quite by accident":
We were stopping for fuel at [another FBO] as is our habit when at LEX when we passed a spectacular P51 Mustang heading out for an evening flight. I questioned ground control and found out that the owner had just opened a new FBO called Air 51. We changed our destination and taxied down taxiway Delta to the nicest airport facility I have ever seen. Service was imediate, friendly and competent ... free soft drinks and popcorn [and] a brand-new Porsche Boxter convertible loaner car. ... This was the best FBO experience I've ever had in over 20 years of flying. I only hope these guys go national.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Five Star Jet Center (KBAF, Westfield, MA) April 27, 2008
AVweb's "FBO of the Week" ribbon goes to Five Star Jet Center at KBAF in Westfield, Massachusetts.
This is facility that's shown up on our nomination list several times, and but it was this strong endorsement from AVweb reader John Light that made us name Five Star our "FBO of the Week":
I expect that I fly considerably more X/C miles than most GA pilots that I know; I stop at far more FBOs in a year ... [and] Five Star Jet Center is, without exception, the best FBO in New England. Beth and Patric make you feel 100% at home ... . Even before they knew that I might buy av fuel or anything else they were right on the spot to offer me a hand ... without me even asking. I simply cannot say enough for these people. They well exceed any measure of customer satifaction practices that I can think of.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBOs of the Week: Barrett Aviation/Air Charter Express (ACE) (KORK, North Little Rock, AR) April 20, 2008
Maybe it's all the travel related to Sun 'n Fun, but we received quite a few (really compelling) nominations for "FBO of the Week" over the last few days. The standout among these was a rather unusual recommendation (and plea) from AVweb reader Doug McDowall of EAA Chapter 165. Doug raved about two airports he frequents in North Little Rock, Arkansas Barrett Aviation and Air Charter Express (ACE) both located at North Little Rock Municipal Airport, KORK (formerly 1M1). On April 3, the airport was hit by a tornado, causing massive damage to both FBOs' rental and charter airplanes. The two have still managed to keep up with Doug's demands, and he hopes the exposure as AVweb's "FBOs of the Week" might encourage more people to stop by and support the FBOs during their reconstruction.
Doug writes:
[Fuel sales] may be the only source of income for both Barrett Aviation and Air Charter Express for months to come. If you are coming through this area and need to make a fuel stop, it would really help these two FBOs to get through some tough times. Barrett Aviation is a Phillips 66 dealer, and Air Charter Express handles Shell products (also has a 24-hour self-fueling faciltiy on the SW corner of the field). Both Barrett Aviation (Harry Barrett) & Air Charter Express (Tommy Murcheson) ... have taken a major hit from Mother Nature and deserve a helping hand.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Amelia Reid Aviation (KRHV, San Jose, CA) April 14, 2008
AVweb's "FBO of the Week" ribbon goes to Amelia Reid Aviation at KRHV in San Jose, California.
AVweb reader Konstantin Blank recommended the FBO, citing the unique training experience:
Amelia Reid Aviation is a rare place where you get excellent flight instruction while connecting with the roots of aviation. While they instruct for all airplane ratings, the spcialty is in tailwheel aircraft ... a place where hangar flying is a both a pleasure and valuable (non-loggable) flight experience. I recommend everyone get a tailwheel transition training here as it will be fun and make you a better pilot.
While tailwheel training isn't on our list for this year, we'll definitely spread the word. (And now we know a good FBO in San Jose to stop in on during our travels.)
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Parlin Field Airport (2B3, Newport, NH) April 7, 2008
AVweb reader Dick Bicknell couldn't find enough nice things to say about this week's "FBO of the Week" winner Parlin Field Airport (2B3) in Newport, New Hampshire.
Six or so years ago, while searching for low fuel prices, we discovered a perfect gem of an airport located 45 nm north of the Massachusetts border and 5 miles west of Lake Sunapee, NH. Their fuel prices remain the lowest, or equal to, any in New England, and their attractiveness, hard to beat. The airport facilities are immaculate. The north/south runway is 3450' paved and NW/SE 1950', excellent turf. 2B3 features an exceptional Mexican restaurant and an ice cream stand ... but the "piece de resistance" is found at the end of Runway 30 shaded picnic tables, a crystal clear river, sandy beach, and a picturesque covered bridge.
The FBO, Dick tells us, is owned by the town of Newport and operated by Maura and Dean Stetson, "whose welcome is always enthusiastic, friendly and helpful."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Landmark Aviation (Norfolk, VA) March 30, 2008
Today, AVweb's "FBO of the Week" ribbon goes to Landmark Aviation at KORF in Norfolk, Virginia, which was recommended to us by AVweb readers David & Roberta McKenna, who write:
The line staff and front counter girls were outstanding, giving [us] a truly excellent experience. We were given the AOPA 25¢ fuel discount, a reservation at Windmark Hotel for $68(not a misprint!), their shuttle to and from the FBO, and a restaurant recommendation. Outstanding service!
Are you running out of good FBOs to tell us about? Nominations have dropped off a bit, so we hope you'll keep telling us about great FBOs around the country.
For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Blue Diamond Aviation (Russellville Municipal Airport, AL) March 23, 2008
AVweb's "FBO of the Week" ribbon goes to Blue Diamond Aviation at Russellville Municipal Airport (M22) in Russellville, Alabama.
AVweb reader Robby Bendall calls the FBO "a welcome stop for anyone," recounting how he and a friend have made it their base of operations while airplane shopping:
Cm. Sgt. Harry Mattox has done an excellant job of building a good small town FBO and flight traing center. Recently a friend and I have been working on the purchase of his first airplane, a 172 that has been sitting for two years. He has welcomed us with open arms and has gone out of his way to help. We have used his facilities on and off since January of this year, and it and looks like we are about to finish up. Harry has auto-dispensed Jet A and 100LL, [plentiful] hangar space, and the nicest small town terminal with a courtesy car. Smiles abound.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Out of the Blue Aviation (KAWO, Arlington, WA) March 17, 2008
AVweb's "FBO of the Week" ribbon goes to Out of the Blue Aviation at KAWO in Arlington, Washington.
According to AVweb reader Jeanne Howe, Out of the Blue "has it all":
There is a comfortable lounge with great espresso, pilot supplies and top-notch instructors. Owner Cathy Mighell is enthusiastic about all she has developed. As a Cessna Pilot Training Center, the staff is knowledgeable and able to guide students and pilots to meet their needs. Everyone is friendly and excited about their seminars and events. I've enjoyed the North Sound Poker Run and look forward to their Mountain Flying seminar and beach BBQ getaway.
From Jeanne's description, it sounds like the FBO at Out of the Blue is a destination unto itself!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Tropical Aviation Corp. (TJIG, Isla Grande, San Juan, Puerto Rico) March 9, 2008
AVweb's "FBO of the Week" ribbon goes to Tropical Aviation Corp. at Isla Grande's Fernando Rivas Dominicci Airport (TJIG) in San Juan, Puerto Rico.
AVweb reader Robin Fraser made a compelling case, insisting that Tropical "was the best FBO we used in an entire month of cross-country flying" from Saskatchewan to BVI. "They easily deserve to be recognized as the 'FBO of the Week,'" writes Robin, and based on his account of the trip, we tend to agree:
The service at Tropicana Aviation was nothing less than excellent. From fueling at customs the moment we arrived and excellent pricing to the assistance in parking, everything was top-notch. The front desk staff arranged transportation and accomodations on a moment's notice and were exceptional with their service. The General Manager was there to meet us and offer his assistance and also introduced us to the owner of the business. Facilites were excellent and the staff took care of flightplans and the very low airport fees (less than 7.00 for the night!).
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Air Flyte, Inc. (KBAF, Westfield, MA) March 2, 2008
AVweb's "FBO of the Week" ribbon goes to Air Flyte, Inc. at KBAF in Westfield, Massachusetts.
We've heard of some pretty nifty things FBOs do to make their visitors feel at home, but AVweb reader Bob Cipolli painted a unique and inviting picture of this "new FBO located in the brand-new terminal building at Barnes/Westfield." Bob writes:
They have lineman ready to park you as soon as you taxi in and roll out an actual red carpet for every plane on their ramp. They even have cookies for my dog when she comes with me to the airport. First class organization all the way.
Red carpet? Dog cookies?? We have to agree, Bob that's the very definition of "first class all the way"!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Signature Flight Support (KSNA, Santa Ana, CA) February 25, 2008
AVweb's "FBO of the Week" ribbon goes to Signature Flight Support at KSNA in Santa Ana, California.
AVweb reader Robert Parker recommended the FBO with one of the finest lines we've read in a while:
[W]hen a family in a Bonanza drops in for a weekend visit to Disneyland and gets treated like a Gulfstream full of celebrities, you know that you've found a good place.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Santa Ynez Airport (KIZA, Santa Ynez, CA) February 17, 2008
You guys have been doing a lot of flying lately! We received more "FBO of the Week" nominations over the last seven days than we have in months. Despite some outstanding recommendations, we're awarding our "FBO of the Week" ribbon to the FBO at Santa Ynez Airport at KIZA in Santa Ynez, California.
Not only do they have a great webcam on their site (where you can check real-time fuel prices and ground conditions at a glance), but they inspired this heartfelt endorsement from AVweb reader Eric Cobb:
This is the way airports used to be, and I believe [Santa Ynez] is the best small airport in the U.S. Made me feel like a kid again.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: North Las Vegas Airport (VGT, Las Vegas, NV) February 10, 2008
AVweb's "FBO of the Week" ribbon goes to the FBO at North Las Vegas Airport (VGT) in Las Vegas, Nevada.
AVweb's own Mike Busch has nominated these folks before, pointing out that "the same customer service people have been working there for as long as I can remember (zero turnover), so they really know what they're doing." In addition, Mike tells us, "The facility is very nice, and the avgas prices are always extremely competitive (particularly at the self-serve island close to the GA terminal). There's a regular shuttle service that runs between the GA terminal and the hotels on the Strip."
So why is Mike so eager to have us make VGT's FBO our "FBO of the Week"? Well, there's this:
About my only complaint is that there's a restaurant up on the second floor of the terminal building with a lovely view of the airport, but they seem to have a hard time keeping it open. It has changed hands a number of times and keeps going out of business, which is a bummer. Maybe if VGT [is] the "FBO of the Week," it'll get so much new business that they can keep the restaurant open!
One can only hope! Congrats to the folks at VGT for running such a tight operation. (Mike, bring us back a hamburger.)
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: American Aviation West (KPGA in Page, AZ) February 3, 2008
AVweb's "FBO of the Week" ribbon goes to American Aviation West at KPGA in Page, Arizona.
According to AVweb reader Scott A. Hauert, "These folks embody the spirit of aviators helping aviators" and after hearing his story, we tend to agree.
Scott arrived early the morning for what he'd planned as a three-day stay in Page. "Bob, the Chief Pilot, could not have been more helpful if he had to," writes Scott. "He opened the FBO an hour early so we could stay on [a tight] schedule." When mechanical troubles reared their head, Scott became worried he wouldn't be able to get back, so Bob stayed late ("the same day he picked us up early") to let him back into the hangar. And when Scott had to leave bright and early the following morning, "one of the linemen picked us up."
Now that's what we call first-rate service!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Epic Aviation (KEVB, New Smyrna Beach, FL) January 27, 2008
In a week filled with stellar FBO recommendations, our "FBO of the Week" ribbon goes to Epic Aviation at KEVB in New Smyrna Beach, Florida.
According to AVweb reader Robert Edelson, Epic really stepped up to the plate on a recent visit, despite having their hands full with other pilots:
The self-service pump was inop, but they refueled me by truck at the same price. Furthermore, they changed by CHT probe and cleaned a partially-blocked injector plus moved and returned our plane to its tie-down by tug, all for a time charge of one and half hours. They operate a busy flight-training operation, maintaining 20 aircraft, yet they graciously took the time to help me ... all for a reasonable rate!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Dixie Aviation (KCTY, Cross City, FL) January 20, 2008
AVweb's "FBO of the Week" ribbon goes to Dixie Aviation Services at KCTY in Cross City, Florida.
AVweb reader Alec Thigpen brought Dixie to our attention:
I stopped in twice last month on a trip to the Keys and got a very low price for full service ... . On the way back, I stopped in again for a topoff, and even though it was after the time cutoff for the Saturday 25¢ discount, they gave it to me anyway, without me asking ... and the manager couldn't have been more hospitable. It is a small FBO but very nice, and they have snacks, sandwiches, and ice cream.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Aviation Technology (KSDF, Louisville, KY) January 13, 2008
AVweb's "FBO of the Week" ribbon goes to Aviation Technology at KSDF in Louisville, Kentucky.
AVweb reader Don Gay tells us how the Tec team came through for him just last week:
My twin Cessna 310 had a bad case of plug fouling and clogged fuel injectors on Friday, January 4 at 4pm. Paul Atwell and his tech stayed overtime for two hours to clean and gap the plugs and clean fuel injectors to get me on my way to my destination that night. Outstanding.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Prior Aviation (KBUF, Buffalo, NY) January 6, 2008
AVweb's "FBO of the Week" ribbon goes to Prior Aviation at KBUF in Buffalo, New York.
AVweb reader John LaCourt recounted his experience at Prior:
On our first flight to my wife's old home town we flew to Buffalo with family friends. With only a hour or so notice, Prior Aviation met us at the ramp, provided two rental cars one of which was a Red Mustang that made our friends' day. We asked for hangar space due to impending freezing rain and were provided with a heated hangar at less than half the cost of similar space at our home airport. When we arrived ahead of schedule for departure, they had the plane ready, fueled at reasonable rates, and gave us helpful hints as to taxi insturctions we would receive with a clearance. Hats off to Prior; we will certainly use them on future trips!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: 1st Class Air (KSPI, Springfield, IL) December 30, 2007
AVweb's "FBO of the Week" ribbon goes to 1st Class Air at KSPI in Springfield, Illinois.
With storms criss-crossing the U.S. for the last few weeks, many of our most glowing recommendations have come from pilots who found themselves trapped in less-than-ideal conditions far from home. AVweb reader Scott Bartley was in just such a position, stopping at Springfield because of bad weather a little further north. When weather put the kibosh on his flight, the team at 1st Class air checked in Scott's crew car and got him a rental, and when he need to get back to the plane a day early (just after Thanksgiving!), 1st Class had it ready for the air. "Everything went smoothly despite my ever-changing plans," writes Scott. "This FBO will remain on my list of planned stops for all trips north."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Emerald Coast Aviation (54J, Defuniak Springs, FL) December 22, 2007
AVweb's "FBO of the Week" ribbon goes to Emerald Coast Aviation at 54J in Defuniak Springs, Florida.
Emerald Coast brought a little holiday cheer to AVweb reader Travis Turner, who stopped at the FBO "to pick up my mother for the holidays":
She had not flown in a small plane before, and the owner Johnathan helped to reassure my mom that flying was a safe and fun way to travel. Aside from helping to calm her nerves, Emerald Coast has a clean facility, good prices and a new surface on their runway. I certainly will visit again!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Flightstar at Willard Airport (CMI) (Savoy, Illinois) December 17, 2007
AVweb's "FBO of the Week" ribbon goes to Flightstar at Willard Airport (CMI) in Savoy, Illinois.
AVweb reader Geoffrey Morsell recently dealt with some "winter weather" in that area and heaps praise on the team at Flightstar for helping him cope:
I arrived at CMI just prior to a week-long freezing rain event. We were scheduled to be in CMI for three days, and as luck would have it the forecast was correct; during our stay everything was coated with ice! On the morning of our scheduled departure, I called to request the aircraft be placed in a heated hanger to remove the ice coating. To my surprise, the CSR informed me that the plane had been put in a heated hanger several days ago in anticipation of our depature!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Specialty Flight Training (KBDU, Boulder, CO) December 9, 2007
AVweb's "FBO of the Week" ribbon goes to Specialty Flight Training at KBDU in Boulder, Colorado.
AVweb reader David W. Douglas praises the Specialty Flight team for stepping up to the plate when he arrived late on a Friday afternoon:
I ... needed to hanger my Cirrus due to incomming weather, ... and Specialty was kind enough to move one of their own planes outside and put in mine. The owner, Lonnie, was very kind and his FBO was pristine! There was a big frost that night and his kindness helped me be able to leave the next day without concern for frost/snow.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Montgomery County Aviation (Wings Field at KLOM, Philadelphia, PA) December 3, 2007
AVweb's "FBO of the Week" ribbon goes to Montgomery County Aviation at KLOM's Wings Field in Philadelphia, Pennsylvania.
AVweb reader Brett Justus recommended the FBO, telling us that "'Brotherly Service' is abundant at this FBO":
I received exceptional service all the way around. Most notably, though, I needed a quick aircraft wash for some important clients the next morning (potential investors), and there was only an hour and a half of daylight left. The entire staff jumped on it immediately to get it done and charged a ridiculously low price. Definitely the place to land if you're going to Philly!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Monaco Air (DKLH, Duluth, MN) November 25, 2007
AVweb's "FBO of the Week" ribbon goes to Monaco Air at Duluth International Airport (KDLH) in Duluth, Minnesota.
AVweb reader Armand Bendersky recommended the FBO for its friendliness and careful preparations, calling Monaco "a first-class operation with first-class folks":
[W]hen I told Holly were we were staying, she gently suggested that we could do better and proceeded to name about four hotels that were much better. Also, she said that Monaco had checked them out and arranged special rates for transient pilots. We got a great rate at her first choice. ... Also, she and the line manager were so helpful on our arrival. Our rental car had been pulled up and was running, as temps were in the teens.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Antrim County Airport (KACB at Bellaire, MI) November 18, 2007
AVweb's "FBO of the Week" ribbon goes to Antrim County Airport at KACB in Bellaire, Michigan.
AVweb reader Stan Prevost flies into KACB several times a year, and he tells us it's always a pleasant experience, accompanied by a warm welcome. Here's how Stan was greeted on a recent arrival:
As we disembarked the airplane, airport manager John Strehl met us at the airplane with two plastic bags, greeted us by name, and told us to help ourselves to tomatoes growing on vines they had planted around the terminal.
Fresh tomatoes! Can't top that!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Heartland Aviation (KEAU, Eau Claire, WI) November 11, 2007
AVweb's "FBO of the Week" ribbon goes to Heartland Aviation at KEAU in Eau Claire, Wisconsin.
AVweb reader Mark Griffith was preparing to leave Eau Claire when his alternator failed:
Unable to make the one-hour flight back to Rochester and realizing that the FBO had just closed, we resigned ourselves to a cold, dark fall night outside, waiting on our ride home. Hugh, the night janitor at Heartland Aviation, saw our predicament and quickly ushered us inside to the nicely furnished (and comfortably warm) pilot's lounge. Our ride arrived a couple of hours later, and we could thank Hugh enough for being a gracious and warm host. He really turned a cold, depressing evening into a gathering of friends! Thanks for everything, Heartland!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Panorama Flight Service (Westchester County Airport, White Plains, NY) November 5, 2007
AVweb's "FBO of the Week" ribbon goes to Panorama Flight Service at Westchester County Airport (KHPN) in White Plains, N.Y.
"Panorama Flight Service goes out of their way to serve pilots and passengers," according to AVweb reader George Samara, who also raved about the princely treatment he received there:
They are the only FBO I know of that provides free: a flavored coffee service, a large container of Gorp Mix, a large container of Jelly Beans, a large container of small chocolates, and (for all pilots) a selection of seven different kinds of cheesecake (which were awesome). Oh, and they also provide several kinds of free granola bars, and a great Crew Lounge with two computer terminals and two phones. Did I mention that there are three phones in the lobby, too?
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Minute Man (Minute Man Airfield at 6B6 in Stow, MA) October 28, 2007
AVweb's "FBO of the Week" ribbon goes to Minute Man Airfield at 6B6 in Stow, Massachusetts.
AVweb reader Dick Shafner recommended the FBO after spending some time there and discovering that (for piston pilot at least) "Minute Man Airfield has it all":
[Onwer Don and wife Nancy] still treat each incoming aircraft like it is their first customer. The motto on the Minute Man web site is "Where Piston Pilots Rule", and it certainly is. Fuel is cheap (pay cash and it is even cheaper) and there is always a friendly "hello" on the frequency when arriving or departing. ... And then there is Nancy's Airport Cafe. What a find. Locals consider it "the place to go" for breakfast and lunch during the week, and on Friday and Saturday nights Chef Nancy prepares gourmet meals in a very relaxed cafe setting.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Lockhart Aviation Service (Saskatoon Airport Esso, CYXE, Canada) October 21, 2007
AVweb's "FBO of the Week" ribbon goes to Lockhart Aviation Service's Saskatoon Airport Esso at CYXE in Saskatoon, Canada.
AVweb reader Jim Hinnen stopped in on a fishing trip and couldn't recommend Lockhart highly enough:
Owner/manager [Douglas Lockhart] ... directed us to phones, parked and tied us down, helped with baggage, and even ... suggested hotels where they had a better rate, then called [the] hotel for rooms and transportation. You could not have any better (friendly, courteous, helpful) service anywhere. Also, no tie-down charge! [I] tried to tip them, and they refused, saying our business was good enough.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Aviation Facilities, Inc. (AFI) (KFUL, Fullerton, CA) October 15, 2007
AVweb's "FBO of the Week" ribbon goes to Aviation Facilities, Inc. (AFI) at KFUL in Fullerton, California a family-run FBO that celebrated its 40th anniversary at KFUL last week.
AVweb reader Ray Stratton gave us a little history:
Starting with a C-150 and using the airport motel lobby as an office, [AFI] ... has grown to a fleet of eleven aircraft and over seven instructors. Still owned and operated by the same family, it has accomplished over 250,000 hours of flight instruction.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Zenith Flight Support (KRAL, Riverside, CA) October 8, 2007
AVweb's "FBO of the Week" ribbon goes to Zenith Flight Support at KRAL in Riverside, California.
AVweb reader Bob Spidell quot;didn't know a thing about local FBOs ... [and] picked one out of Pilot's Guide," but he was surprised at how well he'd picked when he arrived at Riverside:
[T]he young lady who took my reservation had my rental car parked out front, running, with the air conditioner on as it was a hot day. ... Friendly staff, efficient and well-run outfit--a credit to the business.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Cutter Aviation (KCOS, Colorado Springs, CO) September 30, 2007
AVweb's "FBO of the Week" ribbon goes to Cutter Aviation at KCOS in Colorado Springs, Colorado.
AVweb reader Jim Landfried recommended the FBO after getting top-notch, personalized service from a big chain operation:
I was surprised that at [an] airport this [big] they didn't charge any more for fuel than my local municipal airport. On my departure, Doug, a lineman, after learning that my family hadn't been to a General Aviation facility before, loaded my granddaughter, her husband, and their 1-1/2-year-old daughter into a crew vehicle and drove them to a place where they could see my wife and I depart. This at a large commercial airport! ... I have been back three times since and they always provide very excellent service and personal attention ... . By the way, the fuel prices have remained modest.
And it sounds like Jim would know his way around FBOs, having visited many of them over the years during a career as a scorer for the Air Race Classic!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Hutt Aviation/Soar Minden (KMEV, Minden-Tahoe Airport, Minden, NV) September 23, 2007
AVweb's "FBO of the Week" ribbon goes to Hutt Aviation & Soar Minden at Tahoe-Minden Airport (KMEV) in Minden, Nevada.
The Civil Air Patrol's Brent Ludlow spent quite a few hours there during the last two weeks as part of the search for missing aviator Steve Fossett. Ludlow spoke highly of both FBO operators and the airport's Taildragger Restaurant:
You all made us welcome and promptly responded to anything we needed. You helped all of us in the Civil Air Patrol to do our job, and I hope everyone flying through there stops to enjoy the hospitality that we have seen.
Congratulations to the folks at Minden-Tahoe and Brent, watch your e-mail. We'll be in touch about sending you an official AVweb ball cap.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Lancaster Aviation (KLKR, McWhirter Field, Lancaster, SC) September 16, 2007
AVweb's "FBO of the Week" ribbon goes to Lancaster Aviation at McWhirter Field (KLKR) in Lancaster, South Carolina.
AVweb reader Alex McDowell recommended Lancaster for the usual reasons "down-home hospitality, excellent service, and very reasonable rates" but like many pilots, Alex discovered the true value of good service during an unscheduled stop for emergency maintenance. Alex writes:
Suffering complete electrical failure upon takeoff from a military base, I diverted 95 miles out of my way because I knew I could count on them really taking care of me. I wasn't disappointed. Gary's team jumped right in, troubleshooting my problem while I enjoyed reading all the heartfelt notes to parts manager Carrie from deployed service men and women in appreciation for the many care packages she has sent to these overseas troops. Sandy loaned me the crew car overnight, and the gang had a fix in the works by the time I arrived back at the airport. Fred the pooch was even keeping my parking spot on the ramp warm! Neil, Mark and Justin had me repaired, refueled, and ready to go before lunch, but I couldn't pass up the invitation to stay for the barbecue chicken and fixin's Mike had been grilling up all morning. I had been anxious to get back home for meetings the next day, and the gang made sure I made it on time, but I sure hated to leave the wonderful family atmosphere.
Alex will definitely return to Lancaster Aviation and recommends any other pilots in the area check them out.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Atlantic Aviation (PWA, Oklahoma City, OK) September 10, 2007
AVweb's "FBO of the Week" ribbon goes to Atlantic Aviation at Wiley Post (PWA) in Oklahoma City, Ok.
AVweb reader Bill Johnson gives the FBO a stellar recommendation:
If your travels take you to Oklahoma City, the best airport is Wiley Post and Atlantic Aviation. Their facities are excellent, open 24/7 -- and more friendly, considerate people you will not find. On a recent trip to visit my ailing mother, Allison and her team not only got me where I needed to go, they made arrangements to pick me up and even checked to make certain everything was O.K. If Im in Oak City, Im at Atlantic Aviation at PWA.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Henderson Executive Airport (Henderson, NV) September 3, 2007
AVweb's "FBO of the Week" ribbon goes to the FBO at Henderson Executive Airport (HND) in Henderson, Nev.
AVweb reader Christopher Dean heaps praise on the service team in Henderson:
We spent eight days out there going up and coming back daily. The line crew simply rocks -- they are thorough, efficient, professional and safe. The customer service teams on all of the the shifts are friendly, and know how to take care of the customer. And the icing on the cake -- the fuel prices can't be beat! From the second we arrived to eight days later, everyone there at the FBO who dealt with us left us with a positive and warm impression. We will make this FBO our choice FBO for our trips to Las Vegas. Thank you to everyone who works there!
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: TNT Air (N47, Pottstown, PA) August 29, 2007
AVweb's "FBO of the Week" ribbon goes to TNT Air at N47 in Pottstown, Penn.
AVweb reader Howard Whyte recommended the FBO after an unscheduled stop at Pottstown:
Recently, while my wife and I were on a cross country flight to visit her brother, we experienced a complete electrical failure. We diverted to the nearest airport and upon landing discovered that because it was Sunday there were no services available. No rental cars, no maintenance and no way home. We called friends and we called acquaintenances, but no luck. Since we are based at N47 we finally called TNT Air. Tom and Angie Noetzel run the FBO there and they immediately sprang into action. Tom picked us up in a Cirrus 22 at no cost, and even let me fly it home. Angie met us on the ramp with cold bottled water and a welcoming smile. That's just the way the operate. Form setting up and hosting a lavish birthday party for a local 96 year old pilot to impromtu cook-outs they manage to keep the airport the place to be. Clean, hospitable, friendly, you couldn't ask for a better FBO than TNT Air.
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: Medford Air Service August 19, 2007
AVweb's "FBO of the Week" ribbon goes to Medford Air Service at KMFR in Medford, Ore.
AVweb reader Jim Boeckl said the FBO staff took great care of him after his airplane limped into their facility.
"Our engine broke flying near MFR, and we landed and taxied to Medford Air Service trailing oil. We stepped out onto red carpet, and soon found out that the engine needed overhauled. They put Champ in their hangar for two months at no charge -- line manager Bobby Croll said the FBO didn't want to benefit from our misfortune. The entire staff was friendly and helpful, and the facility is immaculate. It is clear Medford Air Service recognizes and promotes the miracle of flight, even in its simplest form. This is not something I would have expected from an executive flight center."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: McMinnville County August 12, 2007
AVweb's "FBO of the Week" ribbon goes to McMinnville County at KRNC in McMinnville, Tenn.
AVweb reader Jerry Trachtman said the county-run facility's staff went above and beyond:
"Traveling from my home base of Melbourne, Fla., to Oshkosh, I stopped for fuel at McMinnville, Tenn. (RNC), based upon availability of low-priced avgas (lowest price within 100 miles). Due to thunderstorms, I could not depart as planned and had to spend the night. Without hesitation, the FBO staff gave me their only crew car for the overnight, and pointed me in the right direction. My early departure the next morning was met with a top cowl latch on my Piper Lance popping open on takeoff roll. I aborted the takeoff and sought help with the FBO's mechanic, who was at work early before any other staff had arrived. He repaired the latch, sent me on my way and refused compensation. This FBO demonstrated service above and beyond the call of duty."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Corporate Wings August 5, 2007
AVweb's "FBO of the Week" ribbon goes to Corporate Wings at KCHS in Charleston, S.C.
AVweb reader Val Nasano said the FBO's staff really delivers:
"I have been using Corporate Wings CHS since I started traveling to Charleston on business in 2006. I receive the same royal treatment in my C182 each time I taxi in as any bizjet or large corporate client. Last trip in, the crew at Corporate Wings went above and beyond. I always rent a car through the FBO and when I ended up with a flat tire on the side of the interstate at 9 p.m., I called the FBO for the number of roadside assistance. Not only did they call the car rental company for me, one of their lineman went out on his own, located our car and changed the flat for us so we could get off the busy highway in the dark. I can't say enough about this crew. I nominate them for FBO of the year!"
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO of the Week: TAC Air (KAPA, Denver, Colorado) July 30, 2007
AVweb's "FBO of the Week" ribbon goes to TAC Air at KAPA in Denver, Colorado.
AVweb reader Scott Brooksby raves about the service at TAC Air:
"These guys were great; their self-serve fuel prices were great, and they loaned us a crewcar to go to dinner. When we first arrived, they took us to our hotel. When we left two days later, they had the airplane near their door, ready to go. Awesome."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO of the Week: Livingston Aviation (KALO, Waterloo, Iowa) July 22, 2007
AVweb's "FBO of the Week" ribbon goes to Livingston Aviation at KALO in Waterloo, Iowa.
AVweb reader Mark Griffith writes, "A fellow pilot and I were on a $100 Hamburger flight from Rochester, Minnesota. When we pulled into the Livingston Aviation parking area, we were met by a very professional lineman who provided us with as much attention as the Cessna Citation he had just parked. After filling our tanks and adding a little air to the tires, he took us inside, where the very professional receptionist gave us a crew car to complete our mission.
"The icing on the cake? Yesterday, I got a handwritten thank you note with a coupon for discounted 100LL next time we're in town."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: Elliott Aviation July 15, 2007
AVweb's "FBO of the Week" ribbon goes to Elliott Aviation at KMLI in Moline, Ill.
AVweb reader Jim Grady likes how they treat the "liitle guy."
"Our Sunday evening arrival was literally as the staff was out the door and off duty. They returned, parked us, took the fuel order and even took us to town in the van. All this was for a couple in a little taildragger, not a jet-A customer!" |
|
FBO Of The Week: Atlantic Aviation KISM July 8, 2007
AVweb's "FBO of the Week" ribbon goes to Atlantic Aviation at KISM in Kissimmee, Florida.
AVweb readers (and Cessna Pilot Society members) Dave Kalwishky, Greg Wright, Gene Cartier, Gilberto Velez-Domenech, Ray Mozingo and Keith Dorken said the facility's staff rose to the occasion during a fly-in for their annual get-together.
"We had a group fly-in to ISM and we used this FBO. They did a great job of parking the 25 of us, brought us ice cold bottled water when we came in and gave us rides on golf cart from our plane to the FBO," noted Kalwishky. Velez-Domenech added, "Each and every person in the staff made me feel like I was their most important customer. They were efficient, courteous, friendly and always had a smile on their faces."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Jackson Jet Center July 1, 2007
AVweb's "FBO of the Week" ribbon goes to Jackson Jet Center at KBOI in Boise, Idaho.
AVweb reader Fred Herzner said the FBO offered great service and fair prices.
"I flew into Boise with our Bonanza on the way home from Seattle and happened to chose Jackson Jet Center from several FBOs on the field. Line service was great, the facility was outstanding, the people were nice and the price of fuel was fair. They loaned us a very nice crew car for the afternoon and booked us in a good hotel for a low price. People were nice, and the service and facility were great. What else is there?"
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: Great Lakes Air June 24, 2007
AVweb's "FBO of the Week" ribbon goes to Great Lakes Air at K83D in St. Ignace, Mich.
AVweb readers Andrea and Tim Olson said the FBO's staff and service were outstanding.
"We had just touched down and were still rolling out down the runway when we were greeted over the Unicom with a very friendly 'Hello, Welcome to Great Lakes Air, will you be needing any fuel today?' At the fuel pump (with very reasonable fuel prices for the area), the staff was friendly and truly enjoyed talking aviation. The staff brought the courtesy car around to the plane, and even helped me unload the plane and pack the car while my husband, the pilot, 'talked planes.' The courtesy car was available for us to have until the next morning, so we were able to enjoy the Mackinac Bridge, see the area sites, and have a great dinner. Sally, the resident Golden Retriever, was very well behaved and kept our young daughters busy while we paid for fuel. A family friendly, reasonable, well maintained FBO located in a beautiful part of Michigan, in it for the love of aviation."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Vail Valley Jet Center June 17, 2007
AVweb's "FBO of the Week" ribbon goes to Vail Valley Jet Center at KEGE in Gypsum, Colo.
AVweb reader Snorri Snorrason said the FBO is tops in his book.
"Great setup with remarkable pilot accommodations. A lobby that makes your grandma feel comfy, and staff so helpful it feels like a five-star hotel. We had to stay the night for maintenance, which was taken care of promptly as soon as our part came in. We took the courtesy Hummer to town for dinner, and while the FBO closed down we were allowed to use the recliners and TV till the next morning. A brilliant experience with top-notch staff. They are the number-one FBO in my book."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Indianapolis Aviation June 10, 2007
AVweb's "FBO of the Week" ribbon goes to Indianapolis Aviation at KUMP in Indianapolis, Ind.
AVweb reader Bill Johnson said the FBO staff is not only helpful, but honest, too.
"If your travels take you to Indianapolis the best airport is UMP. Phylis Denny and Larry Schmaltz run Indianapolis Aviation. Customer service is excellent and the facilities are great. Before I could call them with a question on my fuel bill, they called me to tell me they had found a discrepancy in my favor. If I'm in Indy, you'll find my plane at Indianapolis Aviation at UMP."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Aurora Jet Center June 3, 2007
AVweb's "FBO of the Week" ribbon goes to Aurora Jet Center at KUAO in Aurora, Ore.
AVweb reader Dennis Conner said the FBO has great service -- and cookies, too.
"Every time we stop in there, there is always a person to greet you and take care of all your needs quickly and efficiently. Fresh cookies and coffee as well."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Rowan County Airport May 27, 2007
AVweb's "FBO of the Week" ribbon goes to Rowan County Airport at KRUQ in Salisbury, N.C.
AVweb reader A. Paul Giannobile said the facility always delivers.
"Every time we stop here on or way to Florida, the service is friendly, the free courtesy car is always available and the fuel price is the lowest. Easy in and out -- my favorite."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Heartland Aviation May 18, 2007
AVweb's "FBO of the Week" ribbon goes to Heartland Aviation at KEAU in Eau Claire, Wis.
AVweb reader David Stone said the FBO stepped up to the plate when he had to divert due to weather.
"For two months I had been planning a trip to the Metrodome -- a birthday gift to my 12-year-old baseball-possessed nephew to see the Red Sox versus Twins game. The forecast at KSTP was thunderstorms, with surface winds over 35 knots. Radar showed storms on the way, so I landed at KEAU instead. The car rental was closed, but Heartland lent me a great crew car for the 180-mile round trip with only a request to return it full (it was full when they gave it to me). They are the best."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: Million Air KHHR May 13, 2007
AVweb's "FBO of the Week" ribbon goes to Million Air at KHHR in Hawthorne, Calif.
AVweb reader Steve Hamerslag couldn't say enough good things about this facility.
"This is a new FBO on the field. When I arrived the ramp personnel were waiting to help with securing the aircraft. I was offered a short lift on their cart to the office, but I elected to walk the short distance. Upon entering the lobby I was helped immediately and efficiently. I was planning on taking a cab to my destination five miles away, but they insisted that they take me in their courtesy van. They even have a free soda machine on top of the normal coffee and tea. When I was departing, the line crew helped remove the chocks and offered me a cold bottled water as I did my walk around. Million Air KHHR has very friendly and efficient staff. The fuel was even reasonably priced!"
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: St. Thomas Municipal Airport May 6, 2007
AVweb's "FBO of the Week" ribbon goes to St. Thomas Municipal Airport at CYQS in St. Thomas, Ontario, Canada.
AVweb reader C. Moon says he visited the FBO twice and was impressed both times.
"I've visited St. Thomas, Ontario, twice, and both times I've received first-class service -- in one case beyond expectation. The first time the starter gear on my Cardinal sheared, grounding my copilot and I late on a Sunday afternoon. The airport was deserted, save for the manager. Rather than have me call my wife to make a 100-mile pickup journey, he pulled a 172 out of the hangar and had us on the way immediately. No fuss, no paperwork, no check ride. And no 100-mile car ride back with a less-than-pleased spouse. Last Sunday I paid a return visit. The crew car was made available to my wife and I for the entire afternoon to tour the area. No charge and no paperwork, just a friendly greeting and hand over of the keys. We will return again. This airport operates as a model of how one dreams what personal flying can be."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Atlas Aviation April 29, 2007
AVweb's "FBO of the Week" ribbon goes to Atlas Aviation at KTPF in Tampa, Fla.
AVweb reader Armand Bendersky says the FBO went above and beyond.
"I contacted them before flying to Sun 'n Fun, and they were friendly on the phone and went above and beyond in obtaining hotel reservations, printed directions and the right rental car. Their facility is clean and the staff is friendly and helpful to a fault. I highly recommend this small, but very convenient operation for anyone going into the Tampa area. Fuel prices are probably less than others in the area, and they treat you like they appreciate your business."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Augusta Aviation April 22, 2007
AVweb's "FBO of the Week" ribbon goes to Augusta Aviation at KDNL in Augusta, Ga.
AVweb readers Jim and Karen Lindemulder says the FBO owners went out of their way to help them.
"Good Friday evening our Skylane experienced multiple instrument failures while flying over Georgia. Control vectored us to Daniel Airport for assistance, where we were met on the ground by the smiling faces of Sherrell and Steven Gay of Augusta Aviation. The Masters Golf tournament was in progress and every hotel and rental car was taken. There were no mechanics available at the late hour and we considered a ferry flight to another facility, but Sherrell could tell by my wife's face that we really needed a night on the ground. She made many personal phone calls and located the last room available 35 miles away and gave us their own truck to get there. When we returned in the morning, their mechanic had already checked out our plane and determined the pitot heater was not working well and allowed ice to form in the lines. We were gratefully humbled when we were told that there was no charge for any of the services, even though we did not buy fuel. We will definitely stop to see them whenever passing through!"
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Bergstrom Aircraft April 15, 2007
AVweb's "FBO of the Week" ribbon goes to Bergstrom Aircraft at KPSC in Pasco, Wash.
AVweb reader Richard Ciccone says the FBO blends old-fashioned service with modern facilities.
"It's easy to see why Bergstom Aircraft has been Central Washington's foremost full service FBO for 35 years. They offer a highly regarded maintenance facility, as well as efficient and friendly office and line staff that supports an extended and loyal customer base. A consistent population of primary and advanced students is also supported by a dedicated staff of professionals in a very modern facility. This family's strong commitment the aviation community is reflected in everything they do, everyday."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Dillon Flying Service April 8, 2007
AVweb's "FBO of the Week" ribbon goes to Dillon Flying Service at KDLN in Dillon, Mont.
AVweb reader Benjamin Marsh liked the service so much at the FBO that he dreams of going back.
"Dennis and Jean, the owners, offer extremely personable service and genuinely care about their customers. Dennis, a high-time tailwheel pilot, welcomes everyone from cub pilots to jet jockey's at the FBO. Dillon's does get trainsient traffic; however, most is recreational due to its world-famous fishing and hunting. Yet prices are extremely low unlike other recreational airports. The FBO even offers a beautiful C172 for rental at only $82/hour wet. Overall, this FBO is a dream come true for any fisherman planning a trip this summer to the Beaverhead, Big Hole, Ruby or Madison Rivers, but still wants to stick to his budget. I can only dream of a flight back to Dillon."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Phazar Flight Support April 1, 2007
AVweb's "FBO of the Week" ribbon goes to Phazar Flight Support at KFTW in Fort Worth, Texas.
AVweb reader James Knox says the facility staff are attuned to customer's every need.
"Phazar is a relatively new FBO, and they are just puppy-dog eager to please. (Or else it's a plot to make you feel guilty about asking for anything.) They parked my little plane under the wing of the biggest Gulfstream and gave me the same treatment they gave them. Everything is done quickly and on time."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Jet Aviation KBED March 25, 2007
AVweb's "FBO of the Week" ribbon goes to Jet Aviation at KBED in Bedford, Mass.
AVweb reader Paul Tollini says the FBO provides the same level of service, regardless of airplane size.
"Unlike some other FBOs, at Jet Aviation BED all customers are valued regardless of the size of the aircraft that they arrived in or how much fuel they purchase. When I had passengers that insisted on using the other FBO on the field, I felt like a traitor and received much worse service at a much higher price."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Rexburg Air Service March 18, 2007
AVweb's "FBO of the Week" ribbon goes to Rexburg Air Service at KRXE in Rexburg, Idaho.
AVweb reader Scott Brooksby says the FBO's owner bent over backwards to accommodate him.
"I landed last weekend for a mothers weekend at BYU Idaho. I was fueled quickly, and a courtesy car was offered. The next day was so cold that I could not even get the engines started to take friends flying. Craig Frisby, the FBO owner, put the plane in the hangar overnight, serviced the struts and charged the battery, all at no charge. He met us Sunday afternoon and helped get the airplane out and ready to go. We had a brake failure on taxi out, and he came out immediately to service the brakes. He then waited to make sure we were off OK before going home to his family."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: North Atlantic Air March 11, 2007
AVweb's "FBO of the Week" ribbon goes to North Atlantic Air at KBVY in Beverly, Mass.
AVweb reader Steven Swartz says employees at this FBO kept their cool under difficult weather conditions.
"Four days after we received our just-repainted (and gorgeous) 1980 Warrior, the Northeast was hit with an ice storm. North Atlantic's superb and enthusiastic line people moved it into a cozy corner of a heated hangar to wait out the storm. Moving aircraft for the next several days was like something out of an old-time Laurel and Hardy movie as the ice was inches thick all over the taxiways, ramps and parking lot. NAA's crew never flinched, and more importantly never fell down on the ice. Regular jet traffic was slowed but not stopped by the storm. Watching these guys handle expensive hardware on treacherous ground deserves a nomination of FBO of the week. May can't come soon enough around here!"
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Premier Jet March 4, 2007
AVweb's "FBO of the Week" ribbon goes to Premier Jet at KCRQ in Carlsbad, Calif.
AVweb reader Douglas Roberson said the staff gets what it takes to have a successful FBO.
"When I arrived they gave me the red carpet treatment and parked me right up front and met me when my door opened, with a friendly smile and a welcome. Then the service began: they asked me what I needed for my overnight, and within a few minutes they had me a hotel room and a ride for me. The next morning they picked me up, without a phone call, at the time I requested. When I arrived, my aircraft was positioned up front ready to load. They treated me as if I was flying a jet. They get it!! They know with the advent of the very light/personal jets that a lot of their future customers will be buying jet-A. But in my opinion I believe the staff truly desires to treat there customers the way they themselves would like to be treated."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Executive Flight Center KMDQ February 25, 2007
AVweb's "FBO of the Week" ribbon goes to Executive Flight Center at KMDQ in Huntsville, Ala.
AVweb reader Breck Hopkins said the personnel at the FBO made his literally messy situation better.
"Executive offered the best and most helpful service I have experienced in 49 years of GA travel. I had a bird strike en route, and though it was frigid and gusty, they cheerfully spent more than a half hour scrubbing the remains off the windshield and wing. We met someone there to look at an airplane, and they offered to put the airplane in a hangar to make the inspection more comfortable, shuttled us back and forth to the hangar and let us use the crew car. The facilities are first rate, too. I will go out of my way to stop at MDQ."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: City of Wauchula February 18, 2007
AVweb's "FBO of the Week" ribbon goes to City of Wauchula at KCHN in Wauchula, Fla.
AVweb reader Jerry Carbaugh said the personnel at the city-run facility focus on pleasing customers.
"The folks running the FBO are great. They have the lowest fuel cost around and believe in satisfying the customer."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: St. Charles Flying Service February 11, 2007
AVweb's "FBO of the Week" ribbon goes to St. Charles Flying Service at K3SQ in St. Charles, Mo.
AVweb reader Nick Ruemker said the FBO helps to make flying fun again.
"St. Charles Flying service is by far my favorite FBO I have experienced. The staff is always striving to go above and beyond to help anyone learn to fly and enjoy flying. It is a small business made of people who enjoy flying and the atmosphere that it brings to a small airport. This FBO is a great place to hang out and do some hangar flying or to just walk in and see who wants to go flying. Their prices are the lowest I have ever seen after flying in the Seattle, Denver/Colorado Springs and St. Louis areas. I would absolutely recommend this FBO to anyone who wants to enjoy the process of learning to fly and enjoy flying afterwards."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday! |
|
FBO Of The Week: DB Aviation February 4, 2007
AVweb's "FBO of the Week" ribbon goes to DB Aviation at KUGN in Waukegan, Ill.
AVweb reader David Stone said the facility's staff literally gives him a warm and fuzzy feeling inside.
"I am in and out of KUGN about four times a year, so the guys at DB Aviation do not really know me.I showed up on a cold breezy day, and asked for my Tanis heater to be plugged in. When I walked out on the ramp to depart, my plane was nowhere to be found. With a look of bewilderment on my face, the lineman asked if I was driving the Arrow. I said yes, and he said to look in the hanger. It was nice to jump into a 50+ degree airplane when it was 10 degrees out. DB is always great, with a crew car often available."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Taylor Aviation of Elizabethtown January 28, 2007
AVweb's "FBO of the Week" ribbon goes to Taylor Aviation of Elizabethtown at KEYF in Elizabethtown, N.C.
AVweb reader Eddie Smith said the FBO is a shining example of Southern hospitality.
"Oscar and Mitch Taylor go beyond the required service. They have Paymaster self-service pumps, but are there to service your aircraft anyway. They just cannot do enough for you. Their fuel prices are extremely low, and I noticed many others landing there some even going out of their way to return. Enough cannot be said about the service at this facility."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: LaSill Aviation January 24, 2007
AVweb's "FBO of the Week" ribbon goes to LaSill Aviation at KLAW in Lawton, Okla.
AVweb reader Gerrit Paulsen said the facility consistently provides great service.
"I fly in to KLAW several times a month on business and have received top-notch service from the great folks at LaSill Aviation every time. My first experience with LaSill was early last year, shortly after they opened. I arrived after-hours on a Sunday evening, just as Bill Tipton was climbing into his truck to go home. He cheerfully reopened the FBO, fueled and hangared my Cirrus, and then insisted on giving me a ride to the hotel rather than calling a taxi and then refused the 'gas money' I offered as thanks. Since then I have come to expect that Bill, Chris Pittman and the rest of the team at LaSill will anticipate my needs and then make it happen with a smile. On a recent visit when I arrived with the finish on my airplane looking a bit dull, Chris and Bill offered to wax the plane while I was in town and did a terrific job at a reasonable price. On my visit there last week my Hertz rental car magically appeared planeside, even though I had not made any prior arrangements to have it delivered from the airline terminal. Fuel is competitively priced as is overnight hangar space."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: LaSill Aviation January 21, 2007
AVweb's "FBO of the Week" ribbon goes to LaSill Aviation at KLAW in Lawton, Okla.
AVweb reader Gerrit Paulsen said the facility consistently provides great service.
"I fly in to KLAW several times a month on business and have received top-notch service from the great folks at LaSill Aviation every time. My first experience with LaSill was early last year, shortly after they opened. I arrived after-hours on a Sunday evening, just as Bill Tipton was climbing into his truck to go home. He cheerfully reopened the FBO, fueled and hangared my Cirrus, and then insisted on giving me a ride to the hotel rather than calling a taxi and then refused the 'gas money' I offered as thanks. Since then I have come to expect that Bill, Chris Pittman and the rest of the team at LaSill will anticipate my needs and then make it happen with a smile. On a recent visit when I arrived with the finish on my airplane looking a bit dull, Chris and Bill offered to wax the plane while I was in town and did a terrific job at a reasonable price. On my visit there last week my Hertz rental car magically appeared planeside, even though I had not made any prior arrangements to have it delivered from the airline terminal. Fuel is competitively priced as is overnight hangar space."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Copeca Inc. January 17, 2007
AVweb's "FBO of the Week" ribbon goes to Copeca Inc. at TJBQ in Aquadilla, Puerto Rico.
AVweb reader Tami Bream said the FBO makes you feel right at home.
"We have been flying to Puerto Rico for more than 10 years and always land at Aquadilla Airport (BQN/TJBQ). We never found an FBO there, until now. Copeca is first rate and really knows how to treat GA pilots. Upon our arrival, they met our Bonanza with umbrellas due to the rain. This is a rare event, even in the States when arriving in a single-engine piston. Once we got out, they pushed the plane directly into a hangar so we could unload and stay dry. Their facilities are beautiful and clean, and we felt right at home. They should be recognized for their courteousness and knowing how to really treat GA pilots."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Copeca Inc. January 14, 2007
AVweb's "FBO of the Week" ribbon goes to Copeca Inc. at TJBQ in Aquadilla, Puerto Rico.
AVweb reader Tami Bream said the FBO makes you feel right at home.
"We have been flying to Puerto Rico for more than 10 years and always land at Aquadilla Airport (BQN/TJBQ). We never found an FBO there, until now. Copeca is first rate and really knows how to treat GA pilots. Upon our arrival, they met our Bonanza with umbrellas due to the rain. This is a rare event, even in the States when arriving in a single-engine piston. Once we got out, they pushed the plane directly into a hangar so we could unload and stay dry. Their facilities are beautiful and clean, and we felt right at home. They should be recognized for their courteousness and knowing how to really treat GA pilots."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Million Air KRIC January 10, 2007
AVweb's "FBO of the Week" ribbon goes to Million Air at KRIC in Richmond, Va.
AVweb reader Joe Stubblefield said the facility treated him like he was royalty.
"After meeting our 172 and picking us up in a van to drop us at the office only a couple hundred feet away, we asked for a ride to the museum and were give the crew car -- an S-type Jaguar. All that and saving the $50 landing fee by getting a little fuel from them at a really fair price, too. Great folks and service. Made us feel like royalty among the jets and King Airs."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: Million Air KRIC January 7, 2007
AVweb's "FBO of the Week" ribbon goes to Million Air at KRIC in Richmond, Va.
AVweb reader Joe Stubblefield said the facility treated him like he was royalty.
"After meeting our 172 and picking us up in a van to drop us at the office only a couple hundred feet away, we asked for a ride to the museum and were give the crew car -- an S-type Jaguar. All that and saving the $50 landing fee by getting a little fuel from them at a really fair price, too. Great folks and service. Made us feel like royalty among the jets and King Airs."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: KaiserAir January 3, 2007
AVweb's "FBO of the Week" ribbon goes to KaiserAir Center at KOAK in Oakland, Calif.
AVweb reader Carl Lindros praised the facility for not just catering to jet clients.
"KaiserAir is the best big-city FBO in the nation. They are friendly, fast and thorough, and they're as nice to the small plane guy as they are to the G5 crew. Their prices are very competitive with other big city airports, and they give free van service to the BART station so you can easily get into San Francisco in less than 45 minutes after you check in. "
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
|
FBO Of The Week: KaiserAir December 31, 2006
AVweb's "FBO of the Week" ribbon goes to KaiserAir at KOAK in Oakland, Calif.
AVweb reader Carl Lindros praised the facility for not just catering to jet clients.
"KaiserAir is the best big-city FBO in the nation. They are friendly, fast and thorough, and they're as nice to the small plane guy as they are to the G5 crew. Their prices are very competitive with other big city airports, and they give free van service to the BART station so you can easily get into San Francisco in less than 45 minutes after you check in."
Keep those nominations coming. For complete contest rules, click here. AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
|
| | |