Another reason we ask you to register is so that we can give our advertisers accurate demographics about the people who are seeing their advertisements on AVweb. We need such data to attract advertisers so that we can afford to continue to provide you free access to AVweb.
Although you can access AVweb with virtually any modern WWW browser, we
strongly recommend that you use Netscape Navigator 3.x, Netscape Communicator 4.x , or
Microsoft Internet Explorer 3.x or 4.x. Earlier versions had various problems with
authentication and secure (encrypted) transactions.
To use the Automatic Login capability, your browser must support "persistent
cookies" and you must not have disabled this feature. To use AVweb's secure
ordering capability, your browser must support Secure Sockets Layer (SSL) encryption.
The Netscape and Microsoft browsers mentioned above do support these features.
The email address we need is your correct Internet mail address. This always contains
an at-sign "@" in the middle and usually looks something like this:
where the ".xxx" is one of the top-level domains (.com, .edu,
.gov, .int, .mil, .net, .org) or a two-letter country code (.us, .ca, .au, .jp, etc.).
America Online: If you get your mail on AOL, your e-mail address looks like firstname.lastname@example.org.
If your AOL user name contains embedded spaces, they should be omitted from your e-mail
Prodigy: Prodigy is similar except it's email@example.com. Many prodigy
user IDs look like XYZ123A, so the e-mail address would be firstname.lastname@example.org.
CompuServe: Your e-mail address looks like email@example.com or firstname.lastname@example.org.
Note that the part to the left of the @ is your CompuServe PPN but with the comma
replaced by a period (very important!). If you've applied for an alphabetic
userid, your e-mail address looks like email@example.com.
When you sign up for AVweb, it will ask you for your e-mail address and then ask you to confirm that address by typing it in one more time. This is to prevent any potential typing errors that may lead to inability to access AVweb or receive AVwebFlash.
Simply login to your AVweb profile, modify your e-mail address, and then save. This will update your account immediately.
You can use the same login
procedure to change your mailing address, pilot and aircraft information, or any other
item of membership information. In fact, we encourage you to review your membership record
from time to time and update it as appropriate.
If you're not getting our newsletters, it could be that a spam
filter (designed to weed out junk mail and unsolicited
commercial offers) is deflecting our messages. First, check
your "spam" or "junk mail" folders to see if there are any
undelivered AVflash messages sitting there. Second, add this
address to your whitelist (the list of senders that your e-mail
program will allow safely through the spam filters):
All our e-mails will come from that
address, so by whitelisting it, you'll be allowing both AVwebFlash
and AVwebBiz into your inbox. (Flight Explorer subscribers and
Reader Panel members, note that those e-mails also come from the
You bet! Simply drop an e-mail to the AVwebhelp desk describing your problem in detail, and
we'll do our best to help you. If at all possible, please include your AVweb
user name in your message. Remember, you're AVweb user name is the e-mail address you used to create your AVweb profile. If you can't remember the e-mail address you used, please be sure to include
your full name and any other personal information like address or phone number so we can look up your membership record.