Two top rated shops tell us what separates the average paint job from the exception. As Paul Bertorelli reported in Aviation Consumer, here's what you should expect.
December 24, 2001
wellespecially an airplaneis as much art as science. It takes experience
and skill to get it right and, in the end, the customer might not appreciate the
work because many owners have never seen a good paint job. Yet it doesnt take
a trained eye to separate good paint from bad,
a well-detailed master work from what one shop owner we visited recently
calls a 50-footer; glossy at a distance, a mess up close. Over the years
weve been doing our periodic aircraft paint-shop surveys, a handful of shops
consistently draw rave reviews with not so much as the slightest complaint about
quality, scheduling, warranty or customer service, the things most owners
consider important. Armed with the question: what goes into a good paint job?,
we recently decided to visit two of those shopsDial Eastern States Aircraft
Painting in Cadiz, Ohio and Reese Aircraft at Trenton-Robbinsville, New Jersey,
just southwest of the New York City area.
First, that odd name; not
exactly something youd draw out of a hat. Dial Easterns Dick Guenther told
us that the shop was first established in the late 1980s by another owner under
the name Eastern States Aircraft. When Guenther bought it about 12 years ago, he
was operating his own aircraft repair facility called Dial Aircraft and merely
combined the two into Dial Eastern States. The shop is located at Harrison
County Airport, just across the Ohio line from Wheeling, West Virginia. Given
the length of the runway and the size of the two-bay hangarits
smallDial Eastern handles only singles and twins up to about the size of a
Cessna 421. (Even thats a tight fit.)
Over the years, Aviation
Consumer readers have heaped praise on Dial Eastern almost to an embarrassing
degree. Words like superb and true craftsmen come frequently to
mind. What exactly is Dick Guenther doing out there to merit that sort of
adulation? In short, the shop pays attention to detail, lavishes time and effort
on prep work, stays on schedulesomething owners consider importantand
charges a fair price. And thats not to say cheap. For singles, Dial Eastern
wants between $7000 and $11,000, putting them on higher side of average. The
shop paints twins for between $13,000 and $20,000, quite a bit higher than
average, according to our surveys.
We asked Dick Guenther and
his shop liaison, Chris Hollis, to walk us through the typical Dial Eastern
paint job, from start to finish. (That's Dick on the left and Chris on the right
in the above photo.) We were a little surprised to learn the job
starts with a detailed inspection and, sometimes, digital photos. We figured the
pictures would come later. Half the time, says Guenther, the owner is
in New York or D.C. or somewhere and he cant come out here to look at what we
find. Photos of hidden damage or proposed items to be fixed are e-mailed and
the shop consults with the owner. Not every shop does this but a savvy owner
might do it for himself, just for reference.
Next comes what Guenther and
Hollis say is a must for any paint job, whether premium-priced or not: All
control surfaces should be removed, something thats often not done. Indeed,
after our shop tour, Hollis inspected the company Mooney and within seconds
noted a telltale wedge of overspray behind an aileron, sure proof that the
controls hadnt been removed during our last paint job.
Guenther and better shops
insistrightlythat controls be removed, stripped, inspected and, most
important, rebalanced after painting. On some controlsBonanza ruddervators
and Mooney aileronsthis is a critical task and shouldnt be skipped. But it
should still be standard on all aircraft. Guenther goes so far as to record the
balance data in the aircraft logbook, along with the signoff for the paint
Stripping: Chemicals vs. Blasting
Painting an airplane-that is, the actual laying on of the color-is the
quickest part of the process; a couple of good spray techs can base coat
an airplane in under an hour.
But their work will only be as good as what's under the paint and that's
where prep work comes in, specifically stripping, arguably the most
tedious and time-consuming aspect of the job.
Considering that aircraft paint has to withstand exposure to sunlight,
extremes in temperature and the abrasive effects of rain in flight, it's
tough stuff and equally tough to remove from aluminum.
Various schemes-mostly chemical-have been tried but these days, most shops
rely on either chemical stripping or bead blasting, a mild abrasive method
using plastic media blasted onto the surface with compressed air.
When it first emerged nearly two decades ago, we published a couple of
horror stories about bead blasting gone bad. Although the process
"cuts" the paint off with tiny plastic beads that are softer
than both the paint and the underlying metal, the process inevitably
creates friction and heat.
Since aluminum has a high coefficient of expansion, heating aircraft skin
causes it to pucker and once distorted, it doesn't return to its original
tautness. Before blasting was refined, a few aircraft were seriously
damaged by the process.
A second significant problem with bead blasting is that those little
beads-like dust-go everywhere and if the aircraft isn't sufficiently
protected, they'll turn up inside the cabin, wing compartments,
instruments and everywhere else they don't belong.
Reese Aircraft is unique in that it does both chemical and bead blasting.
Reese has two shops, one in Robbinsville and a second at Stewart Airport
in Newburgh, New York. The latter paints mostly turboprops and jets and
strips via blasting. The Robinsville shop strips chemically.
Ken Reese told us that in the early days, there were problems with bead
blasting, mostly related to operator error and a tendency to use too much
air pressure. "You heard the horror stories about blasting, no
question," Reese says, but it was never as bad some claimed.
"There were stories about blasting holes through the skins and that
just never happened."
Blasting is a skill akin to painting itself and Reese says it's critical
to keep the blast nozzle moving over the painted surface being stripped.
Reese actually treats the surface with a chemical stripper first, then
clears the paint away with bead blasting, which goes quicker thanks to the
paint being loosened first.
At least some blasting media does find its way into the airplane. "Do
we keep every little grain of media out of the airplane? No, we
can't" says Reese. "We do keep it out of critical areas,"
That means the airplane's openings are sealed, the engine is wrapped and
the glass and fiberglass are masked before blasting begins.
Not that blasting media is especially damaging if it does get into moving
parts. Reese once commissioned a lab test in which increasingly large
amounts of blasting beads were injected into greased bearings, which were
then spun and measured for wear.
Reese says the plastic blasting media caused no wear until so much of the
stuff was injected that it displaced the grease, causing the bearing to
With proper precautions, Reese says he doesn't stay up nights worrying
about blasting media contamination and given the utter lack of complaints
we hear about the process, neither, we think, should anyone contemplating
having an aircraft bead blasted by a knowledgeable shop.
noted in the sidebar, there are two methods of stripping, chemical and bead
blasting. And within chemical stripping, several products are used, some benign
and some not so benign. Dial Eastern uses plain industrial methylene chloride
mixed with a soap or wax carrier. Although methylene chloride is considered
hazmat and requires special disposal methods, its not corrosive. Guenther
tells us hes re-painted his own work on a number of aircraft in which
stripper found its way either between lapped skins or inside a structure but
wasnt entirely flushed out. In that case, he says, you find a slippery, waxy
coating but no corrosion.
Thats certain not to be
the case if the aircraft was stripped with acid stripper, which some shops still
use because its faster than any other method, including blasting. However, no
stripper can be entirely flushedespecially from lapsand if its not
removed, acid stripper will cause corrosion, sometimes enough to cause expensive
damage that wont be obvious for years to come.
Guenther says he has no beef
with bead blasting and believes it will produce as good a job as chemical
stripping in the hands of the right shop. On the other hand, like most shops, he
can tell war stories about blowing blasting media out of the airplane years
after it was stripped and painted by another shop.
Which led us naturally to
this question: How about forgetting stripping and just scuffing up the paint and
spraying on a fresh coat? Will Dial Eastern do that as an alternative to an
expensive strip and paint? No, he says, the controls need to be removed
and balanced, thats one thing. The other thing is that when you paint over
someone elses work, youre counting on a mechanical bond not a chemical
bond between the two paints.
Sand-and-sprays might last
but many dont and later, Hollis showed us a Bonanza that had been flown in
for an estimate. It had a sand-and-spray and where the paint had worked around
the rivets, the top coat was peeling away from the older paint. It was, in
short, a mess. Its a warranty issue, too, according to Hollis and Guenther.
Stripping the paint down to bare metal is the only chance were going to
get to see whats under the old paint. If anything needs to be fixed, well
want to do it before we put color on.
Guenther believes that when
a paint job has problems, its often due to whats doneor not doneat
the next stage. Following stripping, the airplane has to be exhaustively
pressure flushed and cleaned of even the tiniest contaminants, for any foreign
material will complicate the laying on of color and may ultimately cause
adhesion problems later on. Careful attention is paid to skin laps, so any
weeping of stripper or anti-corrosion compound is removed.
Speaking of the latter, this
is a sore point with most paint shops, including Dial Eastern. Anti-corrosion
compounds such as ACF-50 and Corrosion-X are generally seen as a good thing,
unless you run a paint shop. The stuff weeps out of rivet holes and between laps
and no matter how careful the shop is, if theres enough of it on the surface,
the paint will form little non-adhering craters called fish-eyes.
If you even think
youre going to get your airplane painted, dont have it treated with
anti-corrosion compound for at least six months before, says Guenther. A year
would be better. And while youre at it, have any engine oil leaks taken care
of. A leaker can fill the skin laps with oil, causing the same problems.
True, itll be confined mostly to the belly, but the better the paint adheres
everywhere, the better the airplane will be protected.
Following stripping and
flushing, the next operation is etching, treating the surface with a mild
solution of phosphoric acid to thoroughly clean the metal deep into its surface
structure. At Dial Eastern, Guenther uses stainless brushes and mild,
non-corrosive abrasives to do the etching, followed by more flushing.
Contrary to popular belief,
airplanes get their share of body work, even new ones. (Some say
especially new ones.) Body work is similar to what goes on in the auto industry,
dent and blemish filling and fine sanding. And yes, they use Bondo, albeit a
specialized polyester type mixed with an aluminum paste. When its applied
correctly, primed and painted, youll never know its there.
After body work, the
aircraft is alodined, a so-called chromate conversion process that serves as
both a base corrosion protector and an adhesion improver for subsequent coats.
Were told that alodining is a routine process by most shops but weve also
heard that some shops skip this step. We think its worth asking about and
that it should be done.
Following a short curing
period, the shop can move on to the next step, which is priming and painting. As
we reported on our paint shop survey article in the November issue of Aviation
Consumer, shops tend to pick a paint system theyre comfortable with and stick
with it. Having heard from hundreds of readers and dozens of shops, we dont
see much difference between the quality of the major paint systems.
At Dial Eastern, Guenther
uses DuPont products, specifically Imron over Variprime primer and, in demanding
applications where oil or corrosion compound seepage might cause adhesion
problems, a tough epoxy primer called Corlar.
Three hundred miles to the
east at Reese Aircraft in Trenton-Robbinsville, Ken Reese uses JetGlo, late of
PPG but recently bought by Sherwin Williams. Each speaks highly of the other
product line, leading us to conclude that which one a shop uses revolves more
around customer service and convenience than quality issues.
When we bounced that
observation by Ken Reese, he agreed, but added this: If a customer asks and
the airplane is going to be outside, Ill recommend AcryGlo over JetGlo.
AcryGlo, also in the Sherwin Williams line, is an acrylic urethane with better
UV protection than JetGlo. JetGlo, on the other hand, is more resistant to
hydraulic fluid and jet fuel and the wide temperature swings jets see in normal
operations. To Reeses eye, JetGlo, however, holds out better, meaning
that it retains the total wet look high gloss of a fresh paint job.
Which leads us to ask Reese
how he judges a good paint job. If you really want to examine a paint job,
dont do it outside. Bright sunlight will hide every flaw and itll look
great, says Reese. Get it into a hangar lit with sodium vapor or
fluorescent and grab a towel and wipe it down.
Huh? Thats right, says
Reese, if you really want to see the details of another guys paint work,
eyeball the entire surface of the aircraft as you wipe it down. What are we
looking for, exactly? Viewed obliquely, the surface should be evenly glossy and
wet looking, with no dull spots. If you see the latter, says Guenther, the shop
may have been working with a single spray man who couldnt keep up with the
paint, thus the fresh paint wasnt worked into the wet stuff on the surface.
Look for crispness around stripping, with no paint built up along the edges or
roughness where the rules were masked. If the airplane has curved stripes, they
should be fair and smooth, with no quick turns. It goes without saying that you
shouldnt see any runs, sags, fish-eyes or orange peel in an otherwise
pristine surface. (Nonetheless, we still do.)
As Chris Hollis noted, lift
the control surfaces and look around the counterweights, horns and control rod
ends. If the control surfaces werent removed during painting, youll see it
and its the kiss of death against a quality paint job. Check details
such as window glass, moldings and other contrasting surfaces. If theres
stripper burn around the window edges, the shop wasnt very good at masking.
And every contrasting surface should be free of overspray.
Some paint jobs look good on
top or at a distancewhat Dick Guenther calls a 50-footerbut a
quality job should look just as good on the belly, meaning the gear wells should
be shipshape-and-bristol and there should be no sign of painted over grease
blobs or corrosion, an indication that the shop thought no one would ever look
Most reputable shopsand
both Dial Eastern and Reese qualifywill firmly insist on certain details and
will recommend others as nice-to-haves. At Dial Eastern, for example, some
external fasteners are included in the price of the job but many
customersespecially those driving high-zoot singles and twinsopt to
replace everything with new stainless steel. On a twin, that can cost a couple
of thousand bucks. But if youre spending 10 times that on paint, why put the
old, corroded fasteners back on? Guenther also recommends replacing any worn
control parts, such as rod ends or the nylon locking nuts. Youve got the
controls off, it doesnt make sense to go through all that again just to put
in new nuts later, he says.
Both Reese and Guenther
advise asking the shop about what exactly the price includes. At Dial Eastern,
you get a base color and two stripes; anything beyond that is an extra and
extras can add up. Also ask if door jambs, baggage doors and other
quasi-interior elements are included in the paintwork. Generally they arent,
but you may want them done so get a price.
Having visited both these
shops, we can recommend either without reservation. But whether you go with Dial
Eastern, Reese or any other shop, we also recommend a visit for a walkthrough of
the shops process. If nothing else, youll educate yourself in what goes
into a good aircraft paint job.
Contact Dial Eastern States at 740-942-2316 or www.desapi.com.
is at 609-586-9283 and www.kdaviation.com.