Mobil's handling of owner claims under the recent class-action settlement seems to be uneven at best. While some claimants have received quick and fair handling from Mobil, others feel they have been getting the run-around. A case in point is Randy Kerr of Salt Lake City, who has been has been struggling with Mobil for two and a half months now.
By Mike Busch
, An edited version of this article also appears in THE AVIATION CONSUMER. | February 29, 1996