FBO of the Week: Atlantic Aviation (KELM, Horseheads, NY)
AVweb's "FBO of the Week" ribbon goes to Atlantic Aviation at Elmira/Corning Regional Airport (KELM) in Horseheads, New York.
AVweb reader Sandra Fox recounted her stellar experience at Atlantic:
My commercial instructor and I flew to KELM for my day dual cross-country (and lunch). ... On arrival, there was someone there to marshall us to parking and someone else to chock the wheels. They immediately asked if we needed gas and were on the way to the truck before we were inside the FBO. While registering the plane I mentioned we had been told the terminal had a small restaurant. The lady behind the desk pulled out the keys to the courtesy van, gave us directions to the terminal and told us how to get the parking ticket validated. When we got back I asked where I could look up the weather. She didn't just direct me down the hall, but escorted me to the room. Everyone at the FBO was friendly and accomodating. They were proactive in asking if I needed anything rather than waiting for me to ask first. I've already recommended KELM as a standard cross-country destination for the flight school.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!