United Allegedly Assaults Another

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United Airlines is back in the news after video emerged of an employee apparently pushing a passenger to the floor of Houston's George Bush International Airport in 2015. The security camera video of the event was just made public and rapidly made the viral video rounds. In the video, a ticket agent, Alejandro Anastasi, is shown in an altercation with a passenger. The passenger, then 71-year old Ronald Tigner, fell backward and lay motionless for several minutes. Tigner is suing United Airlines for $1 million.

According to Tigner’s lawyer, Tigner was denied passage through the TSA checkpoint because his boarding pass was smudged. Tigner had asked Anastasi for assistance getting a new boarding pass. Anastasi reportedly laughed at Tigner, saying, “Can’t you see I’m busy?” Tigner then told Anastasi to “wipe that smile off your face,” and then it's alleged Anastasi pushed him to the floor.

United said in a press statement after the video’s release: ““We have seen the video from 2015 that shows completely unacceptable behavior by a United employee. This employee was terminated from United in August 2015 following the incident. The conduct shown here does not reflect our values or our commitment to treat all of our customers with respect and dignity. We are taking a thorough look into what happened here and reaching out to our customer to profusely apologize for what occurred and to make this right.”

Comments (4)

The behavior is created from giving police powers to poorly trained quota hires coupled with you being stripped of your rights when you enter an airport. The employees feel free to exert their usurped authority over any one they choose.

Posted by: bruce postlethwait | June 16, 2017 5:53 AM    Report this comment

Bruce.. this is what happens when a society has lost it's underpinnings and is starting to come apart. It's tough to have to ride this thing down, isn't it? I do wish I had been born 40 years earlier - to have lived through this nation's best times.

Posted by: Ken Keen | June 16, 2017 10:18 AM    Report this comment

Just a million?!

Posted by: Richard Lane | June 16, 2017 11:07 AM    Report this comment

I think that we all have to take responsibility for our actions. If I am rude to an employee, maybe that employee has a right to be rude to me. The video does not show the fall very clearly and therefore it is hard to tell everything. It looks like the employee does "point" toward the ticket counter (ie the person should go back to the counter and ask for a clean boarding pass). This may not have been the answer he wanted to hear, but it is the correct answer.

Posted by: Merrill Holden | June 16, 2017 12:27 PM    Report this comment

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