New Articles and Features on AVweb

COLUMNS As the Beacon Turns #87: What Customer Service?For too long pilots and wannabe pilots have put up with mediocre (or worse) customer service from some aviation businesses, who are relying on our dogged enthusiasm to keep us coming back. AVweb’s Michael Maya Charles says that we have no chance for growing GA unless we change that attitude.

Editorial Staff

Published Mar 6, 2005 12:00 AM EST

COLUMNS
As the Beacon Turns #87: What Customer Service?
For too long pilots and wannabe pilots have put up with mediocre (or worse) customer service from some aviation businesses, who are relying on our dogged enthusiasm to keep us coming back. AVweb's Michael Maya Charles says that we have no chance for growing GA unless we change that attitude.

Editorial StaffAVweb