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FBO of the Week: Five Star Jet Center (KBAF, Westfield, Mass.)

AVweb's "FBO of the Week" ribbon goes to Five Star Jet Center at Barne Municipal Airport (KBAF) in Westfield, Massachusetts.

AVweb reader Tim Stevens told us how 5SJ keeps 'em coming back for more with great prices and that old pilot favorite, free food - "burgers and hot dogs on the patio while we overlook the fueling on the ramp." Tim says "great hospitality and superior facilites" make this a must-stop destination when you're in the area.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Pacific States Aviation (KCCR, Concord, California)

Reporting on your favorite FBOs is usually a feel-good occasion, but this week we found a story in our inbox from one couple who had to rely on an FBO as their lifeline when they encountered a terrible situation while traveling. Bryan Liang explains what happened and how Pacific States Aviation at Buchanan Field Airport (KCCR) in Concord, California helped him cope:

My wife and I flew to CCR, hangared our plane with PSA, and borrowed its crew car. During our stay, we were carjacked. I suffered broken wrists and head wounds, and my wife spent eight days in ICU and twelve days in hospital literally fighting for her life.

The PSA folks were our main support the whole time. They came to the ER with flowers Saturday night. On Sunday they rented, paid for, and delivered a rental car to the hospital for me. They paid for my hotel, waived fuel/hangar fees, waxed our plane, talked with me daily, and then drove us 1.5 hrs to a commercial flight home. All because it was the right thing to do.

PSA's generosity and kindness lifted a heavy burden from us. They cared. Words cannot describe how much they opened their hearts to us and helped us feel we weren't alone. We are deeply grateful for all Greg, Shari, Jennifer, Marcy and the line guys did for us. They represent the best in aviation and the best in human beings. They deserve to be not only "FBO of the Week," but of the year, of the decade, and of the century.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

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FBO of the Week: Monadnock Aviation (Dillant-Hopkins Airport, Keene, NH)

As much as we love stories where a pilot discovers a great new FBO because of an unplanned (and often maintenance-related detour), we've featured quite a few of those as "FBOs of the Week" lately. This week, turn our attention instead to an FBO that was nominated by one of its regular patrons. AVweb reader Peter Lehnen laid out the benfits of Monadnock Aviation at Dillant-Hopkins Airport (EEN) in Keene, New Hampshire on their first anniversary:

Beth and Rick Bendel, who started their business one year ago today, have single-handedly revitalized the Keene airport. I just returned from one of their bi-weekly free cookouts, where many people fly in and many local pilots get together. They sponsor safety seminars, lectures, comunity outreach, and comfortable and functional facilities for transient pilots. The improvements they have brought are too numerous to list, but the city of Keene and the pilots in the area are far better off than at any time in the previous ten years that I have used this airport.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Henderson Executive Airport (KHND, Henderson, NV)

AVweb's "FBO of the Week" ribbon goes to the FBO at Henderson Executive Airport (KHND) in Henderson, Nevada.

AVweb reader Michael Gibbs explains how some things that happen in Vegas don't stay in Vegas - they end up on AVweb as beaming accolades:

As I pulled into a transient parking space at Henderson airport, a van pulled up before I had the engine shut down. Before I got out of the airplane, it was tied down, and the driver [of the van] was asking if I needed ground transportation. "A cab to the strip would be nice," I mentioned, noticing that my luggage was already in the van. At the terminal, I was pleased to learn that they'd fill my O2 bottle for less than half what I'm charged at home. I came out of the restroom to find the cab waiting, and I was on my way. When I returned to the airport, the plane was topped off, the O2 was filled, and they gave me a lift back to the plane. A warm welcome, a friendly, helpful staff, beautiful facilities - heck, even Las Vegas approach rolled out the red carpet. What's not to like?

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Callaway Aviation (Big Bear City Airport, L35, Big Bear,...

"Have you ever had to argue with a mechanic over the price of a repair?" asks AVweb reader Dean Herrington. You probably have, but it almost certainly didn't go like the conversation Dean had with a mechanic at Callaway Aviation at Big Bear City Airport (L35) in California:

I had departed about 3:00 in the afternoon and quickly developed an electrical problem that necessitated a return to the airport. I was guided to the nearest repair facility, Callaway Aviation. The only mechanic available, the owner, Brad Callaway, was very busy across the field supporting the warbirds that were about to depart, so I had about a 1.5-hour wait. When the courteous Mr. Callaway arrived he spent over an hour troubleshooting, doing run-ups, troubleshooting some more, then finally recommending that we experimentally replace my one-year old battery with one of his used ones, just to see if we could fully eliminate my battery as a culprit. His used battery immediately cleared up the problem, and further tests and run-ups confirmed that it was completely solved.

When I asked for the bill, he said "Oh, that's OK."

I said, "No way, I've got to pay you for your time and the battery." After considerable pressue he finally agreed to accept $50.

How can this guy stay in business? Unless, of course, he has a large, loyal following of grateful customers, like me. My flight home to Vegas was an uneventful pleasure.

And that, AVwebbers, is why Callaway is this week's very deserving "FBO of the Week"!

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: North Star Aviation (Ravalli County Airport, 6S5, Hamilton, MT)

There's nothing like firsthand experience when it comes to planning a route with great FBOs along the way.

AVweb reader Joseph Barber had been to this week's top FBO, North Star Aviation at Ravalli County Airport (6S5) in Hamilton, Montana, two years ago and remembered the positive experience:

I first discovered North Star ... when making an ice run during an especially hot camping trip in Moose Creek. The FBO was unusually friendly and helpful then. This past week, during another back country stay, I discovered a maintenance problem and limped in to Hamilton on a Friday afternoon. Herman, the A & P, efficiently took care of the problem and sent me on my way, at far less cost than I was anticipating. The following Sunday, on our way back home to Seattle, we stopped for fuel to discover the owner hosting a pancake breakfast.

This is an unusually friendly and capable FBO, as helpful to back country campers as it is to the turboprops and jets it services.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Griffing Flying Service (KSKY, Sandusky, Ohio)

AVweb's "FBO of the Week" ribbon goes to Griffing Flying Service at Sandusky Airport (KSKY) in Sandusky, Ohio.

Sometimes a great FBO can surprise you when you're not expecting to find one. AVweb reader Josh Johnson was on his way to Cedar Point amusement park in Sandusky when he discovered Griffing. John confesses:

I was initially a little disappointed when I saw on the wall that there would be a $10 landing fee and a $25 parking fee for my Cessna 172. I thought I had arrived at another of the fee-happy FBOs that seem to be popping up everywhere. What I didn't realize is that this fee also included transportation to and from Cedar Point at no charge for as many people as we could fit into our airplane. Suddenly, instead of moaning about what would likely have cost us $80 for a round trip taxi, we're getting not only airport services but also dropped off and picked up at the front gate of the park! I think this is one of the best values out there, and part of the fees are waived if there is a fuel purchase!

We did have a little problem: When we arrived there wasn't room for everyone in their full-size van, as several aircraft had arrived at once. Not a problem. Mr. Griffing himself gave us a ride to the park in his van - and it was his day off! All in all, an excellent experience!

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Jamestown Aviation (KJHW, Jamestown, New York)

Our latest "FBO of the Week" was suggested by Luc Premont and the gang at Dream Aircraft, who discovered Jamestown Aviation at KJHW on the way to AirVenture. Luc writes:

On our way to Oshkosh from CZBM (Bromont, Qubec, Canada), we decided to go south of the Great Lakes because of bad weather. We stopped at Jamestown Airport for fuel and an update on the weather for our next leg. Leonard J. Nalbone, the general manager, was busy like a bee with a few small jets and crew to take care of - but even as busy as he was, this guy took the time to breif us on the weather that was coming, which was pretty bad, gave us the opportunity to put our two Tundras in a hangar, and even helped us push them there. After all that, he gave us a car so we could head downtown for a meal ... . What a great way to be treated when you get down to the USA from Canada! This guy is a giving us a good reason to fly in the US.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

FBO of the Week: Carlson Aviation (Chan Gurney Municipal Airport, Yankton, SD)

AVweb's "FBO of the Week" ribbon goes to Carlson Aviation at Chan Gurney Municipal Airport (KYKN) in Yankton, South Dakota.

AVweb reader Steve Wolf stopped there on his way to EAA AirVenture in Oshkosh and made it a planned stop on his way back:

Not ony did they have the cheapest fuel around ($3.50/gal), but they fed all the transient crews for free - Sloppy Joes on the way out and hot dogs on the way back! (They ran out of their 100 lbs. of Sloppy Joe meat.) I think YKN was the second busiest airport in the world last week. I need more thumbs - "two thumbs up" falls way short.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

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