UPS, CVS To Launch Residential Drone Delivery Service In Florida

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UPS subsidiary UPS Flight Forward (UPSFF) has announced plans to begin using drones to deliver prescription medicines from a CVS pharmacy to a 135,000-resident retirement community in central Florida. According to UPS, the initial delivery flights will travel less than half a mile to a drop location near the community and be taken to residents by ground vehicle. The service is expected to begin in May.

“Our new drone delivery service will help CVS provide safe and efficient deliveries of medicines to this large retirement community, enabling residents to receive medications without leaving their homes,” said UPS chief strategy and transformation officer Scott Price. “UPS is committed to playing its part in fighting the spread of Coronavirus, and this is another way we can support our healthcare customers and individuals with innovative solutions.”

UPSFF received FAA approval to run unmanned aerial delivery vehicles under FAR Part 135 last October. As previously reported by AVweb, UPS and CVS made the first U.S. commercial drone deliveries of medical prescriptions to customers’ homes in Cary, North Carolina, in November 2019. As with those deliveries, UPSSF will be using the Matternet M2 drone for its Florida service. The company has also completed more than 3,700 delivery flights for its “revenue-generating” drone delivery service at WakeMed’s hospital campus in Raleigh, North Carolina.

Kate O'Connor
Kate O’Connor works as AVweb's Editor-in-Chief. She is a private pilot, certificated aircraft dispatcher, and graduate of Embry-Riddle Aeronautical University.

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3 COMMENTS

  1. It will be interesting to watch. I assume “unmanned “ but not “ autonomous”. Hard to see how this beats a minimum wage driver going the same half mile.

    • Why would they need “remote” human pilots? They’ve proposed a two way link between two points. It doesn’t get much simpler.

  2. “According to UPS, the initial delivery flights will travel less than half a mile to a drop location near the community and be taken to residents by ground vehicle.”

    This may be the most sensible application of drone delivery. From warehouse to delivery truck hubs by established, nonvariable routes, thereby avoiding crowding in airspace used by humans who can avoid such drone corridors.

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