While many pilots in U.S. and Canada were celebrating their national birthdays with family trip, AVweb reader Deb Price discovered the value of a good FBO when she made an unscheduled stop at Western Aircraft at Gowen Field (KBOI) in Boise, Idaho — our latest "FBO of the Week." Deb writes:
On Saturday of the July 4 weekend, the Cirrus SR20 we were flying developed a problem with one of its alternators. Melissa gave us bottles of water while she called around to find a mechanic — even if it was at a competitor! She lent us the crew car to get lunch while she waited for a response. There was no one around to look at our problem, so we decided to continue, since the weather was VFR to our destination. Melissa even waived fees, since we just stopped for a maintenance issue and didn't need fuel. She was friendly and professional throughout. What a good experience!
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