"It's easy to look good when things go smoothly," writes AVweb reader Jim Wholey, "but Jet Air [at KSEE in El Cajon/San Diego] still looks good when problems arise." Jim explains the stellar service that makes Jet Air our "FBO of the Week":
I arrived [at Gillespie Field] early in the evening but after rental car agencies were closed. Due to a mix-up on dates, I did not have a car waiting. The staff at Jet Air patiently investigated various options and were able to arrange a temporary loaner car. But more significant, they proved their high level of customer service to me! (Thanks, Missy.)