Thielert Expands Dealer, Service Networks
In case you're wonder whether this diesel aircraft engine thing is going anywhere, Thielert, which makes the market-leading Centurion 2.0 liter mill announced this week that it now has 250 authorized service centers worldwide. Of those, 58 are in the U.S. and the company is busily training its first "native speaking" U.S. technical representative to ensure customers in that make-or-break market have ready access to service help. He's describes as being well experienced in the industry and will be located in Dallas, where Thielert owns Superior Air Parts.
About 10 percent of the service centers are also Thielert dealers. Jasper Wollfson, who heads up sales and service for the company, says Thielert is closing in on its goal of providing timely and effective service for owners of the Jet A-sipping engines. "Now that we have already ensured local service to a great extent, we will now further reduce the response times of our technical support and also speed up spare parts deliveries by setting up warehouses and expanding production capacities," he said. "All in all, we are entering the new year with considerably improved service."