Overheard during a very, very rough ride out of Newark last week:

Center:
"Airliner 123, how is your ride?"

Airliner 123:
"The rides are crap."

[momentary pause]

Airliner 123:
"I'm sorry. That was unprofessional of me. The rides are unsatisfactory."

Center:
"Your first description was acceptable."

Rob Nabieszko
via e-mail