Phillips 66 Celebrates Increase in Top-Rated FBOs, According to AIN FBO Survey


27 FBOs, 5 Customer Service Representatives Recognized by AIN Readers

HOUSTON (May 1, 2020) – Phillips 66® Aviation is proud to recognize the top-rated FBOs in the Americas, according to the 2020 Aviation International News (AIN) FBO Survey. The amount of top-rated FBOs within the Phillips 66 network increased by nearly 10% from last year.

A total of 27 Phillips 66 branded FBOs were among the coveted list of top operations; six were listed in the top 20% nationally. For the third year in a row, Jet Aviation (KPBI), Henriksen Jet Center (KEDC) and Business Jet Center (KDAL) took home the highest honors, being ranked in the top 5%.

National RankingFBOAirport ServedOverall Average Score
Top 5%Jet AviationPalm Beach International (KPBI)4.74
Henriksen Jet CenterAustin Executive (KEDC)4.71
Business Jet CenterDallas Love Field (KDAL)4.69
Top 20%Heritage AviationBurlington International (KBTV)4.63
Texas JetFort Worth Meacham International (KFTW)4.62
Cutter AviationPhoenix Sky Harbor International (KPHX)4.55

“Congratulations to all of the FBOs honored by the 2020 AIN FBO Survey,” said Lindsey Grant, Manager, General Aviation. “Phillips 66 knows first-hand how dedicated our network of FBOs are to their customers. They truly deserve this recognition, and we’re proud to play a role in their success.”

In addition to the FBOs listed above, the following Phillips 66 branded dealers were ranked as a top operation in their regions:

Additionally, Gill Aviation at David Wayne Hooks Memorial (KDWH) and TAC Air at Rick Husband Amarillo International (KAMA) were among the most improved FBOs.

AIN also recognized FBO employees or teams who routinely go above and beyond in customer service. Congratulations to the following individuals for their dedication and overall professional excellence while working at Phillips 66 Aviation branded FBOs.

ProfessionalFBOAirport Served
Alexsandra CamargoFontainebleau AviationMiami-Opa Locka Executive (KOPF)
Daniele HendricksAero CharterSpirit of St. Louis (KSUS)
Dexter TatumNortheast AirPortland International (KPWM)
Holly HopkinsTexas JetFort Worth Meacham International (KFTW)
Jessica RowdenCutter AviationAlbuquerque International Sunport (KABQ)

The results are determined by AIN readers who evaluate all FBOs they have visited or experienced during the prior 12 months. FBOs are evaluated on a scale of 1-5 across five categories: line service, passenger amenities, pilot amenities, facilities and customer service representatives.

For more information about this year’s AIN FBO Survey, click here.

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