Boeing CEO Acts On Board Safety Recommendations


Boeing will “immediately” implement extensive recommendations made by its board to realign the manufacturer’s internal organization, according to an announcement made by company President and CEO Dennis Muilenburg on Monday. Muilenburg’s statement comes just days after the NTSB issued its own recommendations related to the fatal accidents of two Boeing 737 MAX aircraft.

“Safety is at the core of who we are at Boeing, and the recent 737 MAX accidents will always weigh heavily on us. They have reminded us again of the importance of our work and have only intensified our commitment to continuously improve the safety of our products and services,” said Muilenburg. “My team and I embrace our board’s recommendations and are taking immediate steps to implement them across the company in partnership with our people, while continuing and expanding our ongoing efforts to strengthen safety across Boeing and the broader aerospace industry.”

One of the immediate changes includes starting a new “Product and Services Safety organization” (PSS) inside the company designed to “further strengthen the company’s safety-first focus.” In a statement, Boeing said the new organization will “unify safety-related responsibilities currently managed by teams across several Boeing business and operating units.” This PSS is separate from the new permanent Aerospace Safety Committee announced by Boeing last week.

According to Boeing, the PSS will be responsible “for reviewing all aspects of product safety, including investigating cases of undue pressure and anonymous product and service safety concerns raised by employees.” Muilenburg announced that the new head of the PSS, Beth Pasztor, will also “oversee the company’s Accident Investigation Team and safety review boards, in addition to the enterprise Organization Designation Authorization.”

“These changes will enhance our team and amplify our focus on safety, while benefiting our customers and operational performance, and intensify our focus on learning, tools and talent development across the company,” said Muilenburg.

Boeing has not commented in detail on the NTSB recommendations.

In other MAX news, both American and Southwest pilots are among those who have participated in simulator sessions that sampled both previous and current MCAS software; the consensus is that the new software works well. At the same time, the airlines are working with the FAA to define the training required for MAX pilots returning to revenue flying. There have been more changes than resetting the MCAS behavior and there could possibly be further revisions to the training after the NTSB’s recommendations last week. 

For its part, Southwest is saying that it will be able to resume using its fleet of MAX aircraft 45 to 60 days after the FAA clears the jet to fly. In addition to preparing its 34 stored aircraft for return to service, Southwest is said to be planning to accept the 40 MAX aircraft Boeing has built for the carrier but not delivered. A member of Southwest’s pilots’ union said his “best guess” was that the MAX could return to service as late as March.

Marc Cook
KITPLANES Editor in Chief Marc Cook has been in aviation journalism for more than 30 years. He is a 4000-hour instrument-rated, multi-engine pilot with experience in nearly 150 types. He’s completed two kit aircraft, an Aero Designs Pulsar XP and a Glasair Sportsman 2+2, and currently flies a 2002 GlaStar.

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  1. This will be fine for about a week, then the beancounters will get a whiff of this unprofitable action and it will die a withering death. I am sure that there will be a plaque on a door and paper will be generated with that PSS logo but the world can rest assured that as a “department of shop” it will be undermanned, underfunded, and totally ineffective.

    • “How is this guy still CEO?
      That’s my question as well. He should have been fired several months ago. He is the person mainly responsible for maximizing sales at the expense of proper design and internal reviews. The PSS committee is basically a effort done for show. Boeing’s problem is poor or nonexistent internal communications, which cannot be corrected by another layer of safety reviews unless the various departments are required to sit in the same room and actually review changes or modifications. Oh, and the marketing department should be specifically prohibited from being involved.

  2. “Safety is at the core…” If that is true – why does it require government oversight to get things done right? Should not the government be very impressed their fine work? When lives are lost because safety was not at the core, so trust is also lost.

  3. Does this mean they will pay more than $10 an hour for their critical safety software?
    Or is the board shocked they were paying so much?