Jeppesen says it has addressed some issues caused by a “cyber incident” that occurred Nov. 2. The company updated its website on Sunday to report that its NOTAM service is up and running and can be trusted. It’s still working on other services. The disruption also affected ForeFlight’s NOTAM service but that was fixed Sunday. “ForeFlight’s NOTAM services have been fully restored; all new and updated NOTAMs are now being processed and displayed in ForeFlight Mobile and ForeFlight Web,” ForeFlight said in an update on Sunday.
Jeppesen and ForeFlight are both owned by Boeing. Boeing spokesman Yukui Wang told Yahoo News that Jepp is working the problem. “There have been some flight planning disruptions, but at this time, we have no reason to believe that this incident poses a threat to aircraft or flight safety.” Wang said. “We are in communication with customers and regulatory authorities and working to restore full service as soon as possible.” Jepp is only accepting support requests via email at support.jeppesen.com.